About Medical Services Of America Hospice - Coastal
Hospice overview and quality summary
Medical Services Of America Hospice - Coastal is a for-profit hospice care provider in Myrtle Beach, SC, serving patients and families in Horry County and the surrounding area. Medicare certified since 2002, Medical Services Of America Hospice - Coastal has provided 24 years of end-of-life and palliative care to the community.
Medical Services Of America Hospice - Coastal serves an average of 39 patients per day, covering 26 ZIP codes across its service area. 88% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 3 physicians are affiliated with this hospice.
When choosing hospice care in Myrtle Beach, SC, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
85% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
90% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
73% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
74% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
79% of caregivers gave Medical Services Of America Hospice - Coastal a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
74% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
75% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
98.3%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
96.6%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
98.3%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
97.1%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
98.3%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
96.1%
Natl: 97.4%
Composite Process Score
Composite measure of all hospice care process quality measures
89.9%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Medical Services Of America Hospice - Coastal's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
71.1% of Medical Services Of America Hospice - Coastal's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
95.7%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
11.3
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
6.9%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
78.7%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
6.4%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
31.9%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
12.8%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
4.3%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.1%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$17,258
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Medical Services Of America Hospice - Coastal's patient population is primarily composed of individuals with dementia (35%), followed by cancer (19%), other conditions (18%), cardiovascular disease (12%), respiratory disease (8%), stroke (7%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Medical Services Of America Hospice - Coastal delivers 88% of its care in patients' homes, with 6% in assisted living settings, 2% in skilled nursing settings, 1% in inpatient hospice settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 39 patients per day.
Patient's Home
Assisted Living
Skilled Nursing
Inpatient Hospice
Doctors at Medical Services Of America Hospice - Coastal
3 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Medical Services Of America Hospice - Coastal
What is the CMS rating for Medical Services Of America Hospice - Coastal?
Medical Services Of America Hospice - Coastal does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Medical Services Of America Hospice - Coastal primarily treat?
Medical Services Of America Hospice - Coastal's patient population includes dementia (35%), cancer (19%), other conditions (18%), cardiovascular disease (12%), respiratory disease (8%), stroke (7%). This reflects the hospice's experience managing these conditions.
Where does Medical Services Of America Hospice - Coastal provide care?
Medical Services Of America Hospice - Coastal provides care in patient's home (88%), assisted living (6%), skilled nursing (2%), inpatient hospice (1%).
How large is Medical Services Of America Hospice - Coastal?
Medical Services Of America Hospice - Coastal serves an average of 39 patients per day and covers 26 ZIP codes in its service area.
How many doctors are affiliated with Medical Services Of America Hospice - Coastal?
3 physicians are affiliated with Medical Services Of America Hospice - Coastal.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·