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Hospice Care

Mainehealth Care At Home

Average3-Star CMS Rating

15 Industrial Park Road, Saco, ME 04072

Other
34 Years Certified
53 Patients/Day

Contact Mainehealth Care At

(207) 284-4566Get Directions

15 Industrial Park Road
Saco, ME 04072

About Mainehealth Care At Home

Hospice overview and quality summary

Mainehealth Care At Home is an hospice care provider in Saco, ME, serving patients and families in York County and the surrounding area. Medicare certified since 1992, Mainehealth Care At Home has provided 34 years of end-of-life and palliative care to the community.

Mainehealth Care At Home serves an average of 53 patients per day, covering 78 ZIP codes across its service area. 64% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Mainehealth Care At Home a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.

When choosing hospice care in Saco, ME, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipOther
Certified Since1992
CountyYork
Avg Daily Census53 patients
Service Area78 ZIP codes
HCI Score10/10
Affiliated Doctors20

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Mainehealth Care At Home has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Saco, ME compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
89%

89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
87%

87% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
68%

68% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
77%

77% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
72%

72% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
73%

73% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
78%

78% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
83%

83% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

98.9%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

98.9%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

96.6%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

97.8%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

98.4%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

98.2%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

91.8%

Natl: 91.6%

Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Mainehealth Care At Home's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

59.7% of Mainehealth Care At Home's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

95.5%

Natl: 89.5%

65th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

9.8

Natl: 13.4

23th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

10.5%

Natl: 9.2%

73th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

68%

Natl: 55.4%

71th pctl

Early Live Discharges

Patients discharged alive within 3 days

9.4%

Natl: 7.2%

70th pctl

Late Live Discharges

Patients discharged alive after enrollment

26.4%

Natl: 40%

23th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

3.8%

Natl: 8%

32th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

4.6%

Natl: 0.6%

98th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$9,691

Natl: $16,971

9th pctl

Patient Population

Primary diagnoses of hospice patients

Mainehealth Care At Home's patient population is primarily composed of individuals with cancer (32%), followed by other conditions (22%), dementia (19%), cardiovascular disease (16%), respiratory disease (7%), stroke (7%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer32%
Other Conditions22%
Dementia19%
Cardiovascular Disease16%
Respiratory Disease7%
Stroke7%

Care Settings

Where hospice care is delivered

Mainehealth Care At Home delivers 64% of its care in patients' homes, with 14% in nursing facility settings, 12% in assisted living settings, 7% in inpatient hospice settings, 2% in skilled nursing settings. The hospice serves an average of 53 patients per day.

Patient's Home

64%

Nursing Facility

14%

Assisted Living

12%

Inpatient Hospice

7%

Skilled Nursing

2%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Mainehealth Care At Home

What is the CMS rating for Mainehealth Care At Home?

Mainehealth Care At Home has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Mainehealth Care At Home primarily treat?

Mainehealth Care At Home's patient population includes cancer (32%), other conditions (22%), dementia (19%), cardiovascular disease (16%), respiratory disease (7%), stroke (7%). This reflects the hospice's experience managing these conditions.

Where does Mainehealth Care At Home provide care?

Mainehealth Care At Home provides care in patient's home (64%), nursing facility (14%), assisted living (12%), inpatient hospice (7%), skilled nursing (2%).

How large is Mainehealth Care At Home?

Mainehealth Care At Home serves an average of 53 patients per day and covers 78 ZIP codes in its service area.

How many doctors are affiliated with Mainehealth Care At Home?

20 physicians are affiliated with Mainehealth Care At Home.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·