About Lutheran Hospice
Hospice overview and quality summary
Lutheran Hospice is an hospice care provider in White Rock, SC, serving patients and families in Lexington County and the surrounding area. Medicare certified since 1995, Lutheran Hospice has provided 31 years of end-of-life and palliative care to the community.
Lutheran Hospice serves an average of 141 patients per day, covering 102 ZIP codes across its service area. 35% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Lutheran Hospice has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 11 physicians are affiliated with this hospice.
When choosing hospice care in White Rock, SC, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Lutheran Hospice has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Lutheran Hospice among the higher-rated hospice providers serving families in White Rock, SC.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
94% of caregivers gave Lutheran Hospice a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
94% of caregivers gave Lutheran Hospice a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
80% of caregivers gave Lutheran Hospice a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
87% of caregivers gave Lutheran Hospice a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
81% of caregivers gave Lutheran Hospice a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
76% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
86% of caregivers gave Lutheran Hospice a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
93% of caregivers gave Lutheran Hospice a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.6%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
98.9%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
98.9%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
87.7%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.1%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
92.8%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
97.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
90.2%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Lutheran Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
63.2% of Lutheran Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
94%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
12.7
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
6.9%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
46.7%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
6.5%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
38.7%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
8.9%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1.6%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$17,010
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Lutheran Hospice's patient population is primarily composed of individuals with dementia (25%), followed by other conditions (23%), cancer (22%), cardiovascular disease (14%), stroke (11%), respiratory disease (6%).
Care Settings
Where hospice care is delivered
Lutheran Hospice delivers 35% of its care in patients' homes, with 45% in nursing facility settings, 19% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 141 patients per day.
Nursing Facility
Patient's Home
Assisted Living
Doctors at Lutheran Hospice
11 affiliated physicians
Dr. Floyd Cribbs, MD
Family Practice
Dr. John Gould, MD
Internal Medicine
Dr. Madhannagari Naveen Ku Reddy, MD
Internal Medicine
Dr. Stephen Smith, MD
Family Practice
Dr. John Kleckley, MD
Geriatric Medicine
Dr. Christopher Montjoy, MD
Internal Medicine
Dr. Monica Milas, DO
Family Practice
Dr. Juanita Aviles
Nurse Practitioner
Dr. Jason Barber, MD
Family Practice
Dr. William Sawyer, MD
Family Practice
Dr. Jamie Andrews, NP
Nurse Practitioner
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Reviews and ratings from patients
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Frequently Asked Questions
About Lutheran Hospice
What is the CMS rating for Lutheran Hospice?
Lutheran Hospice has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Lutheran Hospice primarily treat?
Lutheran Hospice's patient population includes dementia (25%), other conditions (23%), cancer (22%), cardiovascular disease (14%), stroke (11%), respiratory disease (6%). This reflects the hospice's experience managing these conditions.
Where does Lutheran Hospice provide care?
Lutheran Hospice provides care in nursing facility (45%), patient's home (35%), assisted living (19%).
How large is Lutheran Hospice?
Lutheran Hospice serves an average of 141 patients per day and covers 102 ZIP codes in its service area.
How many doctors are affiliated with Lutheran Hospice?
11 physicians are affiliated with Lutheran Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·