About Living Waters Hospice
Hospice overview and quality summary
Living Waters Hospice is a for-profit hospice care provider in Riverside, CA, serving patients and families in Riverside County and the surrounding area. Medicare certified since 2015, Living Waters Hospice has provided 11 years of end-of-life and palliative care to the community.
Living Waters Hospice serves an average of 63 patients per day, covering 68 ZIP codes across its service area. 52% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Living Waters Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.
When choosing hospice care in Riverside, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Living Waters Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Riverside, CA compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
86% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
90% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
77% of caregivers gave Living Waters Hospice a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
76% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
68% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
73% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
84% of caregivers gave Living Waters Hospice a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
84% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.7%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
93.8%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
98.9%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
92.3%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
95.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Living Waters Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
51.3% of Living Waters Hospice's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
98.2%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
21.2
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
10.1%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
20.8%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
6.6%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
44.6%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
7.4%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2.5%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.2%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$17,744
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Living Waters Hospice's patient population is primarily composed of individuals with dementia (25%), followed by cancer (18%), cardiovascular disease (17%), stroke (17%), other conditions (13%), respiratory disease (11%).
Care Settings
Where hospice care is delivered
Living Waters Hospice delivers 52% of its care in patients' homes, with 32% in assisted living settings, 16% in skilled nursing settings. The hospice serves an average of 63 patients per day.
Patient's Home
Assisted Living
Skilled Nursing
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Living Waters Hospice
What is the CMS rating for Living Waters Hospice?
Living Waters Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Living Waters Hospice primarily treat?
Living Waters Hospice's patient population includes dementia (25%), cancer (18%), cardiovascular disease (17%), stroke (17%), other conditions (13%), respiratory disease (11%). This reflects the hospice's experience managing these conditions.
Where does Living Waters Hospice provide care?
Living Waters Hospice provides care in patient's home (52%), assisted living (32%), skilled nursing (16%).
How large is Living Waters Hospice?
Living Waters Hospice serves an average of 63 patients per day and covers 68 ZIP codes in its service area.
How many doctors are affiliated with Living Waters Hospice?
1 physicians are affiliated with Living Waters Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·