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Hospice Care

Lifeguard Hospice Care, Inc

Below Average2-Star CMS Rating

6700 Koll Center Parkway, #115, Pleasanton, CA 94566

For-Profit
11 Years Certified
48 Patients/Day

Contact Lifeguard Hospice Care,

(925) 226-7185Get Directions

6700 Koll Center Parkway, #115
Pleasanton, CA 94566

About Lifeguard Hospice Care, Inc

Hospice overview and quality summary

Lifeguard Hospice Care, Inc is a for-profit hospice care provider in Pleasanton, CA, serving patients and families in Alameda County and the surrounding area. Medicare certified since 2015, Lifeguard Hospice Care, Inc has provided 11 years of end-of-life and palliative care to the community.

Lifeguard Hospice Care, Inc serves an average of 48 patients per day, covering 73 ZIP codes across its service area. 52% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Lifeguard Hospice Care, Inc holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 13 physicians are affiliated with this hospice.

When choosing hospice care in Pleasanton, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating2/5 Stars
OwnershipFor-Profit
Certified Since2015
CountyAlameda
Avg Daily Census48 patients
Service Area73 ZIP codes
HCI Score9/10
Affiliated Doctors13

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

2of 5

Below Average

CMS CAHPS Hospice Star Rating

Lifeguard Hospice Care, Inc has received a 2-star quality rating from CMS, based on caregiver survey results. Families in Pleasanton, CA considering this hospice should review the detailed survey results below and discuss quality measures with the care team.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
90%

90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
86%

86% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
70%

70% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
74%

74% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
70%

70% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
69%

69% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
77%

77% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
82%

82% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.4%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

57.4%

Natl: 94.8%

Below Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

96.2%

Natl: 97.4%

Average

Composite Process Score

Composite measure of all hospice care process quality measures

61.4%

Natl: 91.6%

Below Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Lifeguard Hospice Care, Inc's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

18.3% of Lifeguard Hospice Care, Inc's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.

Visits Near Death

Patients with visits in last 3 days of life

95.8%

Natl: 89.5%

68th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

14.5

Natl: 13.4

72th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

9.5%

Natl: 9.2%

66th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

19%

Natl: 55.4%

11th pctl

Early Live Discharges

Patients discharged alive within 3 days

7.5%

Natl: 7.2%

58th pctl

Late Live Discharges

Patients discharged alive after enrollment

46.3%

Natl: 40%

75th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

6%

Natl: 8%

44th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

4.5%

Natl: 2.3%

87th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$24,979

Natl: $16,971

82th pctl

Patient Population

Primary diagnoses of hospice patients

Lifeguard Hospice Care, Inc's patient population is primarily composed of individuals with dementia (27%), followed by cardiovascular disease (18%), cancer (17%), respiratory disease (13%), stroke (13%), other conditions (12%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.

Dementia27%
Cardiovascular Disease18%
Cancer17%
Respiratory Disease13%
Stroke13%
Other Conditions12%

Care Settings

Where hospice care is delivered

Lifeguard Hospice Care, Inc delivers 52% of its care in patients' homes, with 42% in assisted living settings, 6% in skilled nursing settings. The hospice serves an average of 48 patients per day.

Patient's Home

52%

Assisted Living

42%

Skilled Nursing

6%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Lifeguard Hospice Care, Inc

What is the CMS rating for Lifeguard Hospice Care, Inc?

Lifeguard Hospice Care, Inc has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Lifeguard Hospice Care, Inc primarily treat?

Lifeguard Hospice Care, Inc's patient population includes dementia (27%), cardiovascular disease (18%), cancer (17%), respiratory disease (13%), stroke (13%), other conditions (12%). This reflects the hospice's experience managing these conditions.

Where does Lifeguard Hospice Care, Inc provide care?

Lifeguard Hospice Care, Inc provides care in patient's home (52%), assisted living (42%), skilled nursing (6%).

How large is Lifeguard Hospice Care, Inc?

Lifeguard Hospice Care, Inc serves an average of 48 patients per day and covers 73 ZIP codes in its service area.

How many doctors are affiliated with Lifeguard Hospice Care, Inc?

13 physicians are affiliated with Lifeguard Hospice Care, Inc.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·