About Kaiser Foundation Hospital Hospice-santa Clara
Hospice overview and quality summary
Kaiser Foundation Hospital Hospice-santa Clara is a nonprofit hospice care provider in Santa Clara, CA, serving patients and families in Santa Clara County and the surrounding area. Medicare certified since 1992, Kaiser Foundation Hospital Hospice-santa Clara has provided 34 years of end-of-life and palliative care to the community.
Kaiser Foundation Hospital Hospice-santa Clara serves an average of 169 patients per day, covering 87 ZIP codes across its service area. 78% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Kaiser Foundation Hospital Hospice-santa Clara holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Santa Clara, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Below Average
CMS CAHPS Hospice Star Rating
Kaiser Foundation Hospital Hospice-santa Clara has received a 2-star quality rating from CMS, based on caregiver survey results. Families in Santa Clara, CA considering this hospice should review the detailed survey results below and discuss quality measures with the care team.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
86% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
86% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
70% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
76% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
67% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
71% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
73% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
78% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.9%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.8%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
97.9%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.2%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
98.2%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
98.1%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
97.3%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Kaiser Foundation Hospital Hospice-santa Clara's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
45.2% of Kaiser Foundation Hospital Hospice-santa Clara's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
85.5%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
15.2
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
14.1%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
46.9%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
3.2%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
53.4%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
0%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0.4%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$24,134
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Kaiser Foundation Hospital Hospice-santa Clara's patient population is primarily composed of individuals with other conditions (35%), followed by cancer (32%), dementia (15%), cardiovascular disease (13%), respiratory disease (5%), stroke (4%).
Care Settings
Where hospice care is delivered
Kaiser Foundation Hospital Hospice-santa Clara delivers 78% of its care in patients' homes, with 18% in assisted living settings, 3% in skilled nursing settings, 1% in nursing facility settings. The hospice serves an average of 169 patients per day.
Patient's Home
Assisted Living
Skilled Nursing
Nursing Facility
Doctors at Kaiser Foundation Hospital Hospice-santa Clara
20 affiliated physicians
Dr. Assefa Worku, MD
Internal Medicine
Dr. Mingqing Li, MD
Internal Medicine
Dr. Heather Narciso, MD
Internal Medicine
Dr. Jeffrey Levine, DO
Hematology/oncology
Dr. Justin Low, MD
Internal Medicine
Dr. Sindey Chung, MD
Internal Medicine
Dr. Tony Chen, MD
Internal Medicine
Dr. Joselito Endaya, MD
Internal Medicine
Dr. Jeanine Phan, DO
Family Practice
Dr. Ravnit Bhatia
Internal Medicine
Dr. Tinh-uyen Le, MD
Internal Medicine
Dr. Irene Ho, MD
Internal Medicine
+ 8 more physicians
Dr. Jennifer Cohen, MD
Pediatric Medicine
Dr. Joshua Nguyen, DO
Family Practice
Dr. Helen Lin, MD
Internal Medicine
Dr. Priya Saraf, MD
Internal Medicine
Dr. Larisa Sandler, MD
Internal Medicine
Dr. Vasumitha Alamelu, MD
Internal Medicine
Dr. Rakhi Yadav, MD
Family Practice
Dr. Khoa Nguyen, MD
Internal Medicine
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Kaiser Foundation Hospital Hospice-santa Clara
What is the CMS rating for Kaiser Foundation Hospital Hospice-santa Clara?
Kaiser Foundation Hospital Hospice-santa Clara has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Kaiser Foundation Hospital Hospice-santa Clara primarily treat?
Kaiser Foundation Hospital Hospice-santa Clara's patient population includes other conditions (35%), cancer (32%), dementia (15%), cardiovascular disease (13%), respiratory disease (5%), stroke (4%). This reflects the hospice's experience managing these conditions.
Where does Kaiser Foundation Hospital Hospice-santa Clara provide care?
Kaiser Foundation Hospital Hospice-santa Clara provides care in patient's home (78%), assisted living (18%), skilled nursing (3%), nursing facility (1%).
How large is Kaiser Foundation Hospital Hospice-santa Clara?
Kaiser Foundation Hospital Hospice-santa Clara serves an average of 169 patients per day and covers 87 ZIP codes in its service area.
How many doctors are affiliated with Kaiser Foundation Hospital Hospice-santa Clara?
20 physicians are affiliated with Kaiser Foundation Hospital Hospice-santa Clara.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·