About Kaiser Foundation Hospital Hospice-hayward
Hospice overview and quality summary
Kaiser Foundation Hospital Hospice-hayward is a nonprofit hospice care provider in Union City, CA, serving patients and families in Alameda County and the surrounding area. Medicare certified since 1989, Kaiser Foundation Hospital Hospice-hayward has provided 37 years of end-of-life and palliative care to the community.
Kaiser Foundation Hospital Hospice-hayward serves an average of 53 patients per day, covering 38 ZIP codes across its service area. 75% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Kaiser Foundation Hospital Hospice-hayward a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 2 physicians are affiliated with this hospice.
When choosing hospice care in Union City, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Kaiser Foundation Hospital Hospice-hayward has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Union City, CA compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
88% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
70% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
81% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
75% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
76% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
79% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
82% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.6%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
98.9%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
97.7%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Kaiser Foundation Hospital Hospice-hayward's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
42.7% of Kaiser Foundation Hospital Hospice-hayward's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
90.7%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
24.5
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
15.3%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
38.9%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
3.5%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
30.2%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
0%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$15,757
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Kaiser Foundation Hospital Hospice-hayward's patient population is primarily composed of individuals with cancer (34%), followed by dementia (23%), other conditions (17%), cardiovascular disease (14%), stroke (9%), respiratory disease (5%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Kaiser Foundation Hospital Hospice-hayward delivers 75% of its care in patients' homes, with 13% in assisted living settings, 10% in skilled nursing settings, 2% in nursing facility settings, 1% in inpatient hospice settings. The hospice serves an average of 53 patients per day.
Patient's Home
Assisted Living
Skilled Nursing
Nursing Facility
Inpatient Hospice
Doctors at Kaiser Foundation Hospital Hospice-hayward
2 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in CA
Legacy Healthcare, Llc
For-Profit · < 1 mi away
2610 Central Ave., Union City, CA 94587
(510) 952-9906
Neogen Care Hospice Inc
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Healthnow Hospice
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23591 Foley Street, Hayward, CA 94545
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All Hope Hospice Llc
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Essentials Hospice
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Devotion Hospice Care, Inc.
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Frequently Asked Questions
About Kaiser Foundation Hospital Hospice-hayward
What is the CMS rating for Kaiser Foundation Hospital Hospice-hayward?
Kaiser Foundation Hospital Hospice-hayward has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Kaiser Foundation Hospital Hospice-hayward primarily treat?
Kaiser Foundation Hospital Hospice-hayward's patient population includes cancer (34%), dementia (23%), other conditions (17%), cardiovascular disease (14%), stroke (9%), respiratory disease (5%). This reflects the hospice's experience managing these conditions.
Where does Kaiser Foundation Hospital Hospice-hayward provide care?
Kaiser Foundation Hospital Hospice-hayward provides care in patient's home (75%), assisted living (13%), skilled nursing (10%), nursing facility (2%), inpatient hospice (1%).
How large is Kaiser Foundation Hospital Hospice-hayward?
Kaiser Foundation Hospital Hospice-hayward serves an average of 53 patients per day and covers 38 ZIP codes in its service area.
How many doctors are affiliated with Kaiser Foundation Hospital Hospice-hayward?
2 physicians are affiliated with Kaiser Foundation Hospital Hospice-hayward.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·