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Hospice Care

Intermountain Homecare Hospice Salt Lake

Average3-Star CMS Rating

11520 South Redwood Road, South Jordan, UT 84095

For-Profit
34 Years Certified
184 Patients/Day

Contact Intermountain Homecare Hospice

(385) 887-6000Get Directions

11520 South Redwood Road
South Jordan, UT 84095

About Intermountain Homecare Hospice Salt Lake

Hospice overview and quality summary

Intermountain Homecare Hospice Salt Lake is a for-profit hospice care provider in South Jordan, UT, serving patients and families in Salt Lake County and the surrounding area. Medicare certified since 1992, Intermountain Homecare Hospice Salt Lake has provided 34 years of end-of-life and palliative care to the community.

Intermountain Homecare Hospice Salt Lake serves an average of 184 patients per day, covering 156 ZIP codes across its service area. 98% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Intermountain Homecare Hospice Salt Lake a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 11 physicians are affiliated with this hospice.

When choosing hospice care in South Jordan, UT, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipFor-Profit
Certified Since1992
CountySalt Lake
Avg Daily Census184 patients
Service Area156 ZIP codes
HCI Score10/10
Affiliated Doctors11

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Intermountain Homecare Hospice Salt Lake has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in South Jordan, UT compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
89%

89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
89%

89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
73%

73% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
82%

82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
72%

72% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
75%

75% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
78%

78% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
81%

81% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.7%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.8%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.7%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

99.5%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.4%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Intermountain Homecare Hospice Salt Lake's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

62.0% of Intermountain Homecare Hospice Salt Lake's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

94.7%

Natl: 89.5%

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Nurse Care Minutes

Average nurse care minutes per routine home care day

12.5

Natl: 13.4

53th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

5%

Natl: 9.2%

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Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

49.1%

Natl: 55.4%

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Early Live Discharges

Patients discharged alive within 3 days

12%

Natl: 7.2%

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Late Live Discharges

Patients discharged alive after enrollment

30.7%

Natl: 40%

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Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

0.8%

Natl: 8%

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Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

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CHC/GIP Days

Continuous home care & general inpatient days as share of total

1.4%

Natl: 0.6%

92th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$8,166

Natl: $16,971

5th pctl

Patient Population

Primary diagnoses of hospice patients

Intermountain Homecare Hospice Salt Lake's patient population is primarily composed of individuals with other conditions (26%), followed by cancer (24%), cardiovascular disease (16%), dementia (16%), respiratory disease (14%), stroke (6%).

Other Conditions26%
Cancer24%
Cardiovascular Disease16%
Dementia16%
Respiratory Disease14%
Stroke6%

Care Settings

Where hospice care is delivered

Intermountain Homecare Hospice Salt Lake delivers 98% of its care in patients' homes, with 1% in hospital settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 184 patients per day.

Patient's Home

98%

Hospital

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Intermountain Homecare Hospice Salt Lake

What is the CMS rating for Intermountain Homecare Hospice Salt Lake?

Intermountain Homecare Hospice Salt Lake has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Intermountain Homecare Hospice Salt Lake primarily treat?

Intermountain Homecare Hospice Salt Lake's patient population includes other conditions (26%), cancer (24%), cardiovascular disease (16%), dementia (16%), respiratory disease (14%), stroke (6%). This reflects the hospice's experience managing these conditions.

Where does Intermountain Homecare Hospice Salt Lake provide care?

Intermountain Homecare Hospice Salt Lake provides care in patient's home (98%), hospital (1%).

How large is Intermountain Homecare Hospice Salt Lake?

Intermountain Homecare Hospice Salt Lake serves an average of 184 patients per day and covers 156 ZIP codes in its service area.

How many doctors are affiliated with Intermountain Homecare Hospice Salt Lake?

11 physicians are affiliated with Intermountain Homecare Hospice Salt Lake.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·