About Hospice Promise, Llc
Hospice overview and quality summary
Hospice Promise, Llc is a for-profit hospice care provider in Glendale, AZ, serving patients and families in Maricopa County and the surrounding area. Medicare certified since 2014, Hospice Promise, Llc has provided 12 years of end-of-life and palliative care to the community.
Hospice Promise, Llc serves an average of 80 patients per day, covering 113 ZIP codes across its service area. 76% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.
When choosing hospice care in Glendale, AZ, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
88% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
90% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
83% of caregivers gave Hospice Promise, Llc a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
76% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
80% of caregivers gave Hospice Promise, Llc a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
78% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
82% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
98.9%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
96.7%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
71.7%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
96.4%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.4%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
98.1%
Natl: 97.4%
Composite Process Score
Composite measure of all hospice care process quality measures
67.2%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Hospice Promise, Llc's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
16.9% of Hospice Promise, Llc's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
94.8%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
10.8
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
4.5%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
55.1%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
1.9%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
46.7%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
8.6%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$28,917
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Hospice Promise, Llc's patient population is primarily composed of individuals with dementia (37%), followed by cardiovascular disease (24%), other conditions (20%), respiratory disease (11%), cancer (9%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Hospice Promise, Llc delivers 76% of its care in patients' homes, with 12% in assisted living settings, 1% in skilled nursing settings. The hospice serves an average of 80 patients per day.
Patient's Home
Assisted Living
Skilled Nursing
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Hospice Promise, Llc
What is the CMS rating for Hospice Promise, Llc?
Hospice Promise, Llc does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Hospice Promise, Llc primarily treat?
Hospice Promise, Llc's patient population includes dementia (37%), cardiovascular disease (24%), other conditions (20%), respiratory disease (11%), cancer (9%). This reflects the hospice's experience managing these conditions.
Where does Hospice Promise, Llc provide care?
Hospice Promise, Llc provides care in patient's home (76%), assisted living (12%), skilled nursing (1%).
How large is Hospice Promise, Llc?
Hospice Promise, Llc serves an average of 80 patients per day and covers 113 ZIP codes in its service area.
How many doctors are affiliated with Hospice Promise, Llc?
1 physicians are affiliated with Hospice Promise, Llc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·