About Hospice Of West Tennessee
Hospice overview and quality summary
Hospice Of West Tennessee is a nonprofit hospice care provider in Jackson, TN, serving patients and families in Madison County and the surrounding area. Medicare certified since 1988, Hospice Of West Tennessee has provided 38 years of end-of-life and palliative care to the community.
Hospice Of West Tennessee serves an average of 55 patients per day, covering 82 ZIP codes across its service area. 72% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Hospice Of West Tennessee has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.
When choosing hospice care in Jackson, TN, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Hospice Of West Tennessee has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Hospice Of West Tennessee among the higher-rated hospice providers serving families in Jackson, TN.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
88% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
81% of caregivers gave Hospice Of West Tennessee a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
80% of caregivers gave Hospice Of West Tennessee a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
76% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
84% of caregivers gave Hospice Of West Tennessee a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
84% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.4%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
97.7%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
98.9%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.1%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
98.2%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
95.2%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Hospice Of West Tennessee's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
37.9% of Hospice Of West Tennessee's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
90.1%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
10.3
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
7.3%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
57.9%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
11.9%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
25.4%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
10.2%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
2.4%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$8,568
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Hospice Of West Tennessee's patient population is primarily composed of individuals with cancer (47%), followed by stroke (16%), cardiovascular disease (14%), other conditions (10%), respiratory disease (9%), dementia (5%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Hospice Of West Tennessee delivers 72% of its care in patients' homes, with 16% in nursing facility settings, 9% in assisted living settings, 3% in hospital settings. The hospice serves an average of 55 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Hospital
Doctors at Hospice Of West Tennessee
1 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Hospice Of West Tennessee
What is the CMS rating for Hospice Of West Tennessee?
Hospice Of West Tennessee has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Hospice Of West Tennessee primarily treat?
Hospice Of West Tennessee's patient population includes cancer (47%), stroke (16%), cardiovascular disease (14%), other conditions (10%), respiratory disease (9%), dementia (5%). This reflects the hospice's experience managing these conditions.
Where does Hospice Of West Tennessee provide care?
Hospice Of West Tennessee provides care in patient's home (72%), nursing facility (16%), assisted living (9%), hospital (3%).
How large is Hospice Of West Tennessee?
Hospice Of West Tennessee serves an average of 55 patients per day and covers 82 ZIP codes in its service area.
How many doctors are affiliated with Hospice Of West Tennessee?
1 physicians are affiliated with Hospice Of West Tennessee.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·