About Hospice Of The Northwest
Hospice overview and quality summary
Hospice Of The Northwest is a nonprofit hospice care provider in Mount Vernon, WA, serving patients and families in Skagit County and the surrounding area. Medicare certified since 1984, Hospice Of The Northwest has provided 42 years of end-of-life and palliative care to the community.
Hospice Of The Northwest serves an average of 202 patients per day, covering 53 ZIP codes across its service area. 61% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Hospice Of The Northwest has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Mount Vernon, WA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Hospice Of The Northwest has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Hospice Of The Northwest among the higher-rated hospice providers serving families in Mount Vernon, WA.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
94% of caregivers gave Hospice Of The Northwest a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
93% of caregivers gave Hospice Of The Northwest a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
79% of caregivers gave Hospice Of The Northwest a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
83% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
79% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
80% of caregivers gave Hospice Of The Northwest a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
85% of caregivers gave Hospice Of The Northwest a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
93% of caregivers gave Hospice Of The Northwest a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.6%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.7%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.5%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.4%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.8%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
98.7%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Hospice Of The Northwest's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
50.6% of Hospice Of The Northwest's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
90.5%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
11.8
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
9.3%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
70.9%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
5.6%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
19.4%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
2.8%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0.8%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$14,022
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Hospice Of The Northwest's patient population is primarily composed of individuals with cancer (30%), followed by dementia (26%), other conditions (18%), cardiovascular disease (17%), respiratory disease (7%), stroke (4%).
Care Settings
Where hospice care is delivered
Hospice Of The Northwest delivers 61% of its care in patients' homes, with 32% in assisted living settings, 7% in skilled nursing settings. The hospice serves an average of 202 patients per day.
Patient's Home
Assisted Living
Skilled Nursing
Doctors at Hospice Of The Northwest
20 affiliated physicians
Dr. Madeline Button, PA
Physician Assistant
Dr. Jesse Nye, DO
Family Practice
Dr. Rachel Herrmann, DO
Family Practice
Dr. Jonathan Ploudre, MD
Family Practice
Dr. Charles Kotal, MD
Internal Medicine
Dr. Aurora Hoyle, NP
Nurse Practitioner
Dr. Alan Thom, DO
Family Practice
Dr. Sherry Love-wenger, NP
Nurse Practitioner
Dr. Sara Rahman, MD
Internal Medicine
Dr. William Gunderson, MD
Internal Medicine
Dr. Angela Clements, PA
Physician Assistant
Dr. Gurkaran Thiara, MD
Family Practice
+ 8 more physicians
Dr. Michael Maidan, DO
Family Practice
Dr. Robert Rieger, MD
Family Practice
Dr. Samuel Rich, PA
Physician Assistant
Dr. Steven Hoang, DO
Family Practice
Dr. Sara Weeks, DO
Family Practice
Dr. Sarah Evans, NP
Nurse Practitioner
Dr. Aaron Brinklow, DO
Family Practice
Dr. Bruce Mathey, MD
Hematology/oncology
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Hospice Of The Northwest
What is the CMS rating for Hospice Of The Northwest?
Hospice Of The Northwest has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Hospice Of The Northwest primarily treat?
Hospice Of The Northwest's patient population includes cancer (30%), dementia (26%), other conditions (18%), cardiovascular disease (17%), respiratory disease (7%), stroke (4%). This reflects the hospice's experience managing these conditions.
Where does Hospice Of The Northwest provide care?
Hospice Of The Northwest provides care in patient's home (61%), assisted living (32%), skilled nursing (7%).
How large is Hospice Of The Northwest?
Hospice Of The Northwest serves an average of 202 patients per day and covers 53 ZIP codes in its service area.
How many doctors are affiliated with Hospice Of The Northwest?
20 physicians are affiliated with Hospice Of The Northwest.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·