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Hospice Care

Hospice Of The Calumet Area Inc

Excellent5-Star CMS Rating

600 Superior Ave, Munster, IN 46321

Non-Profit
40 Years Certified
38 Patients/Day

Contact Hospice Of The

(219) 922-2732Get Directions

600 Superior Ave
Munster, IN 46321

About Hospice Of The Calumet Area Inc

Hospice overview and quality summary

Hospice Of The Calumet Area Inc is a nonprofit hospice care provider in Munster, IN, serving patients and families in Lake County and the surrounding area. Medicare certified since 1986, Hospice Of The Calumet Area Inc has provided 40 years of end-of-life and palliative care to the community.

Hospice Of The Calumet Area Inc serves an average of 38 patients per day, covering 37 ZIP codes across its service area. 80% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Hospice Of The Calumet Area Inc has earned a 5-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 7 physicians are affiliated with this hospice.

When choosing hospice care in Munster, IN, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating5/5 Stars
OwnershipNon-Profit
Certified Since1986
CountyLake
Avg Daily Census38 patients
Service Area37 ZIP codes
HCI Score10/10
Affiliated Doctors7

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

5of 5

Excellent

CMS CAHPS Hospice Star Rating

Hospice Of The Calumet Area Inc has earned a 5-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Hospice Of The Calumet Area Inc among the higher-rated hospice providers serving families in Munster, IN.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Above Average
94%

94% of caregivers gave Hospice Of The Calumet Area Inc a top rating for emotional & spiritual support, above the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
92%

92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
82%

82% of caregivers gave Hospice Of The Calumet Area Inc a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
87%

87% of caregivers gave Hospice Of The Calumet Area Inc a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
84%

84% of caregivers gave Hospice Of The Calumet Area Inc a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
83%

83% of caregivers gave Hospice Of The Calumet Area Inc a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
87%

87% of caregivers gave Hospice Of The Calumet Area Inc a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
91%

91% of caregivers gave Hospice Of The Calumet Area Inc a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.3%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.8%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Hospice Of The Calumet Area Inc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

55.4% of Hospice Of The Calumet Area Inc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

91.1%

Natl: 89.5%

36th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

18.5

Natl: 13.4

92th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

6.2%

Natl: 9.2%

29th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

13.9%

Natl: 55.4%

7th pctl

Early Live Discharges

Patients discharged alive within 3 days

11.5%

Natl: 7.2%

81th pctl

Late Live Discharges

Patients discharged alive after enrollment

26.9%

Natl: 40%

24th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

0%

Natl: 8%

19th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.7%

Natl: 0.6%

87th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$5,916

Natl: $16,971

2th pctl

Patient Population

Primary diagnoses of hospice patients

Hospice Of The Calumet Area Inc's patient population is primarily composed of individuals with cancer (40%), followed by other conditions (21%), dementia (13%), cardiovascular disease (12%), stroke (8%), respiratory disease (6%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer40%
Other Conditions21%
Dementia13%
Cardiovascular Disease12%
Stroke8%
Respiratory Disease6%

Care Settings

Where hospice care is delivered

Hospice Of The Calumet Area Inc delivers 80% of its care in patients' homes, with 5% in skilled nursing settings, 4% in assisted living settings, 1% in inpatient hospice settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 38 patients per day.

Patient's Home

80%

Skilled Nursing

5%

Assisted Living

4%

Inpatient Hospice

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Hospice Of The Calumet Area Inc

What is the CMS rating for Hospice Of The Calumet Area Inc?

Hospice Of The Calumet Area Inc has a 5-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Hospice Of The Calumet Area Inc primarily treat?

Hospice Of The Calumet Area Inc's patient population includes cancer (40%), other conditions (21%), dementia (13%), cardiovascular disease (12%), stroke (8%), respiratory disease (6%). This reflects the hospice's experience managing these conditions.

Where does Hospice Of The Calumet Area Inc provide care?

Hospice Of The Calumet Area Inc provides care in patient's home (80%), skilled nursing (5%), assisted living (4%), inpatient hospice (1%).

How large is Hospice Of The Calumet Area Inc?

Hospice Of The Calumet Area Inc serves an average of 38 patients per day and covers 37 ZIP codes in its service area.

How many doctors are affiliated with Hospice Of The Calumet Area Inc?

7 physicians are affiliated with Hospice Of The Calumet Area Inc.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·