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Hospice Care

Hospice Of San Joaquin

Average3-Star CMS Rating

3888 Pacific Avenue, Stockton, CA 95204

Non-Profit
36 Years Certified
96 Patients/Day

Contact Hospice Of San

(209) 957-3888Get Directions

3888 Pacific Avenue
Stockton, CA 95204

About Hospice Of San Joaquin

Hospice overview and quality summary

Hospice Of San Joaquin is a nonprofit hospice care provider in Stockton, CA, serving patients and families in San Joaquin County and the surrounding area. Medicare certified since 1990, Hospice Of San Joaquin has provided 36 years of end-of-life and palliative care to the community.

Hospice Of San Joaquin serves an average of 96 patients per day, covering 56 ZIP codes across its service area. 54% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Hospice Of San Joaquin a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 3 physicians are affiliated with this hospice.

When choosing hospice care in Stockton, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipNon-Profit
Certified Since1990
CountySan Joaquin
Avg Daily Census96 patients
Service Area56 ZIP codes
HCI Score10/10
Affiliated Doctors3

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Hospice Of San Joaquin has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Stockton, CA compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
89%

89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
86%

86% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
72%

72% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
78%

78% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
74%

74% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
78%

78% of caregivers gave Hospice Of San Joaquin a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
80%

80% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
88%

88% of caregivers gave Hospice Of San Joaquin a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

99.7%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.9%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Hospice Of San Joaquin's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

81.8% of Hospice Of San Joaquin's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

98.2%

Natl: 89.5%

87th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

20.2

Natl: 13.4

95th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

10.7%

Natl: 9.2%

74th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

22%

Natl: 55.4%

13th pctl

Early Live Discharges

Patients discharged alive within 3 days

17.1%

Natl: 7.2%

95th pctl

Late Live Discharges

Patients discharged alive after enrollment

38.2%

Natl: 40%

54th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

1.3%

Natl: 8%

20th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

1.3%

Natl: 2.3%

53th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

1.5%

Natl: 0.6%

92th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$13,749

Natl: $16,971

27th pctl

Patient Population

Primary diagnoses of hospice patients

Hospice Of San Joaquin's patient population is primarily composed of individuals with cancer (30%), followed by dementia (23%), other conditions (18%), respiratory disease (15%), cardiovascular disease (10%), stroke (4%).

Cancer30%
Dementia23%
Other Conditions18%
Respiratory Disease15%
Cardiovascular Disease10%
Stroke4%

Care Settings

Where hospice care is delivered

Hospice Of San Joaquin delivers 54% of its care in patients' homes, with 28% in assisted living settings, 12% in nursing facility settings, 4% in inpatient hospice settings, 1% in hospital settings. The hospice serves an average of 96 patients per day.

Patient's Home

54%

Assisted Living

28%

Nursing Facility

12%

Inpatient Hospice

4%

Hospital

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Hospice Of San Joaquin

What is the CMS rating for Hospice Of San Joaquin?

Hospice Of San Joaquin has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Hospice Of San Joaquin primarily treat?

Hospice Of San Joaquin's patient population includes cancer (30%), dementia (23%), other conditions (18%), respiratory disease (15%), cardiovascular disease (10%), stroke (4%). This reflects the hospice's experience managing these conditions.

Where does Hospice Of San Joaquin provide care?

Hospice Of San Joaquin provides care in patient's home (54%), assisted living (28%), nursing facility (12%), inpatient hospice (4%), hospital (1%).

How large is Hospice Of San Joaquin?

Hospice Of San Joaquin serves an average of 96 patients per day and covers 56 ZIP codes in its service area.

How many doctors are affiliated with Hospice Of San Joaquin?

3 physicians are affiliated with Hospice Of San Joaquin.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·