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Hospice Care

Hospice Of Palm Beach County Inc

Below Average2-Star CMS Rating

5300 East Avenue, West Palm Beach, FL 33407

Non-Profit
42 Years Certified
1071 Patients/Day

Contact Hospice Of Palm

(561) 848-5200Get Directions

5300 East Avenue
West Palm Beach, FL 33407

About Hospice Of Palm Beach County Inc

Hospice overview and quality summary

Hospice Of Palm Beach County Inc is a nonprofit hospice care provider in West Palm Beach, FL, serving patients and families in Palm Beach County and the surrounding area. Medicare certified since 1984, Hospice Of Palm Beach County Inc has provided 42 years of end-of-life and palliative care to the community.

Hospice Of Palm Beach County Inc serves an average of 1071 patients per day, covering 105 ZIP codes across its service area. 53% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Hospice Of Palm Beach County Inc holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.

When choosing hospice care in West Palm Beach, FL, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating2/5 Stars
OwnershipNon-Profit
Certified Since1984
CountyPalm Beach
Avg Daily Census1071 patients
Service Area105 ZIP codes
HCI Score10/10
Affiliated Doctors20

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

2of 5

Below Average

CMS CAHPS Hospice Star Rating

Hospice Of Palm Beach County Inc has received a 2-star quality rating from CMS, based on caregiver survey results. Families in West Palm Beach, FL considering this hospice should review the detailed survey results below and discuss quality measures with the care team.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
84%

84% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
83%

83% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
65%

65% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
72%

72% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
67%

67% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
62%

62% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
75%

75% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
81%

81% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

98.6%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

98.2%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

96.1%

Natl: 94.8%

Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

98.5%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

98.4%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

97.8%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

93.1%

Natl: 91.6%

Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Hospice Of Palm Beach County Inc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

33.4% of Hospice Of Palm Beach County Inc's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.

Visits Near Death

Patients with visits in last 3 days of life

93.4%

Natl: 89.5%

49th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

14.3

Natl: 13.4

70th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

14.4%

Natl: 9.2%

87th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

81.2%

Natl: 55.4%

88th pctl

Early Live Discharges

Patients discharged alive within 3 days

14.1%

Natl: 7.2%

89th pctl

Late Live Discharges

Patients discharged alive after enrollment

26.7%

Natl: 40%

23th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

6.9%

Natl: 8%

49th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0.6%

Natl: 2.3%

46th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

5%

Natl: 0.6%

99th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$12,457

Natl: $16,971

21th pctl

Patient Population

Primary diagnoses of hospice patients

Hospice Of Palm Beach County Inc's patient population is primarily composed of individuals with cardiovascular disease (26%), followed by stroke (26%), cancer (23%), other conditions (14%), respiratory disease (8%), dementia (5%).

Cardiovascular Disease26%
Stroke26%
Cancer23%
Other Conditions14%
Respiratory Disease8%
Dementia5%

Care Settings

Where hospice care is delivered

Hospice Of Palm Beach County Inc delivers 53% of its care in patients' homes, with 27% in assisted living settings, 15% in nursing facility settings, 5% in inpatient hospice settings. The hospice serves an average of 1071 patients per day.

Patient's Home

53%

Assisted Living

27%

Nursing Facility

15%

Inpatient Hospice

5%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Hospice Of Palm Beach County Inc

What is the CMS rating for Hospice Of Palm Beach County Inc?

Hospice Of Palm Beach County Inc has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Hospice Of Palm Beach County Inc primarily treat?

Hospice Of Palm Beach County Inc's patient population includes cardiovascular disease (26%), stroke (26%), cancer (23%), other conditions (14%), respiratory disease (8%), dementia (5%). This reflects the hospice's experience managing these conditions.

Where does Hospice Of Palm Beach County Inc provide care?

Hospice Of Palm Beach County Inc provides care in patient's home (53%), assisted living (27%), nursing facility (15%), inpatient hospice (5%).

How large is Hospice Of Palm Beach County Inc?

Hospice Of Palm Beach County Inc serves an average of 1071 patients per day and covers 105 ZIP codes in its service area.

How many doctors are affiliated with Hospice Of Palm Beach County Inc?

20 physicians are affiliated with Hospice Of Palm Beach County Inc.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·