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Hospice Care

Hospice Of El Paso Inc

Average3-Star CMS Rating

1440 Miracle Way, El Paso, TX 79925

Non-Profit
42 Years Certified
160 Patients/Day

Contact Hospice Of El

(915) 532-5699Get Directions

1440 Miracle Way
El Paso, TX 79925

About Hospice Of El Paso Inc

Hospice overview and quality summary

Hospice Of El Paso Inc is a nonprofit hospice care provider in El Paso, TX, serving patients and families in El Paso County and the surrounding area. Medicare certified since 1984, Hospice Of El Paso Inc has provided 42 years of end-of-life and palliative care to the community.

Hospice Of El Paso Inc serves an average of 160 patients per day, covering 45 ZIP codes across its service area. 81% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Hospice Of El Paso Inc a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 12 physicians are affiliated with this hospice.

When choosing hospice care in El Paso, TX, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipNon-Profit
Certified Since1984
CountyEl Paso
Avg Daily Census160 patients
Service Area45 ZIP codes
HCI Score10/10
Affiliated Doctors12

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Hospice Of El Paso Inc has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in El Paso, TX compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
85%

85% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
90%

90% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
75%

75% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
80%

80% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
74%

74% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
73%

73% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
83%

83% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
82%

82% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.8%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.2%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

93.5%

Natl: 98.3%

Below Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

96.7%

Natl: 94.8%

Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.4%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

98.9%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

97.9%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

89.8%

Natl: 91.6%

Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Hospice Of El Paso Inc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

51.9% of Hospice Of El Paso Inc's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.

Visits Near Death

Patients with visits in last 3 days of life

94.7%

Natl: 89.5%

59th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

11

Natl: 13.4

35th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

8.8%

Natl: 9.2%

60th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

65.2%

Natl: 55.4%

67th pctl

Early Live Discharges

Patients discharged alive within 3 days

14.2%

Natl: 7.2%

89th pctl

Late Live Discharges

Patients discharged alive after enrollment

23.7%

Natl: 40%

18th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

4.1%

Natl: 8%

34th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

1.8%

Natl: 2.3%

60th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

2.2%

Natl: 0.6%

94th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$10,371

Natl: $16,971

12th pctl

Patient Population

Primary diagnoses of hospice patients

Hospice Of El Paso Inc's patient population is primarily composed of individuals with cancer (27%), followed by other conditions (24%), dementia (22%), cardiovascular disease (14%), respiratory disease (9%), stroke (7%).

Cancer27%
Other Conditions24%
Dementia22%
Cardiovascular Disease14%
Respiratory Disease9%
Stroke7%

Care Settings

Where hospice care is delivered

Hospice Of El Paso Inc delivers 81% of its care in patients' homes, with 12% in nursing facility settings, 5% in assisted living settings, 1% in skilled nursing settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 160 patients per day.

Patient's Home

81%

Nursing Facility

12%

Assisted Living

5%

Skilled Nursing

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Hospice Of El Paso Inc

What is the CMS rating for Hospice Of El Paso Inc?

Hospice Of El Paso Inc has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Hospice Of El Paso Inc primarily treat?

Hospice Of El Paso Inc's patient population includes cancer (27%), other conditions (24%), dementia (22%), cardiovascular disease (14%), respiratory disease (9%), stroke (7%). This reflects the hospice's experience managing these conditions.

Where does Hospice Of El Paso Inc provide care?

Hospice Of El Paso Inc provides care in patient's home (81%), nursing facility (12%), assisted living (5%), skilled nursing (1%).

How large is Hospice Of El Paso Inc?

Hospice Of El Paso Inc serves an average of 160 patients per day and covers 45 ZIP codes in its service area.

How many doctors are affiliated with Hospice Of El Paso Inc?

12 physicians are affiliated with Hospice Of El Paso Inc.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·