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Hospice Care

Hospice Home Care Of Monticello

Very Good4-Star CMS Rating

990 Hwy 425 North, Monticello, AR 71655

For-Profit
34 Years Certified
116 Patients/Day

Contact Hospice Home Care

(870) 367-9008Get Directions

990 Hwy 425 North
Monticello, AR 71655

About Hospice Home Care Of Monticello

Hospice overview and quality summary

Hospice Home Care Of Monticello is a for-profit hospice care provider in Monticello, AR, serving patients and families in Drew County and the surrounding area. Medicare certified since 1992, Hospice Home Care Of Monticello has provided 34 years of end-of-life and palliative care to the community.

Hospice Home Care Of Monticello serves an average of 116 patients per day, covering 39 ZIP codes across its service area. 69% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Hospice Home Care Of Monticello has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 5 physicians are affiliated with this hospice.

When choosing hospice care in Monticello, AR, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipFor-Profit
Certified Since1992
CountyDrew
Avg Daily Census116 patients
Service Area39 ZIP codes
HCI Score9/10
Affiliated Doctors5

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Hospice Home Care Of Monticello has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Hospice Home Care Of Monticello among the higher-rated hospice providers serving families in Monticello, AR.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
87%

87% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
94%

94% of caregivers gave Hospice Home Care Of Monticello a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
76%

76% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
87%

87% of caregivers gave Hospice Home Care Of Monticello a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
82%

82% of caregivers gave Hospice Home Care Of Monticello a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
81%

81% of caregivers gave Hospice Home Care Of Monticello a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
87%

87% of caregivers gave Hospice Home Care Of Monticello a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
88%

88% of caregivers gave Hospice Home Care Of Monticello a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

100.0%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Hospice Home Care Of Monticello's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

54.6% of Hospice Home Care Of Monticello's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

86.7%

Natl: 89.5%

23th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

7.5

Natl: 13.4

7th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

4.9%

Natl: 9.2%

15th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

68.7%

Natl: 55.4%

72th pctl

Early Live Discharges

Patients discharged alive within 3 days

12.2%

Natl: 7.2%

84th pctl

Late Live Discharges

Patients discharged alive after enrollment

9.8%

Natl: 40%

5th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

9.8%

Natl: 8%

63th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.1%

Natl: 0.6%

67th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$17,344

Natl: $16,971

47th pctl

Patient Population

Primary diagnoses of hospice patients

Hospice Home Care Of Monticello's patient population is primarily composed of individuals with dementia (25%), followed by other conditions (23%), cancer (21%), cardiovascular disease (15%), respiratory disease (12%), stroke (5%).

Dementia25%
Other Conditions23%
Cancer21%
Cardiovascular Disease15%
Respiratory Disease12%
Stroke5%

Care Settings

Where hospice care is delivered

Hospice Home Care Of Monticello delivers 69% of its care in patients' homes, with 27% in nursing facility settings, 2% in assisted living settings, 2% in hospital settings, 1% in skilled nursing settings. The hospice serves an average of 116 patients per day.

Patient's Home

69%

Nursing Facility

27%

Assisted Living

2%

Hospital

2%

Skilled Nursing

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Hospice Home Care Of Monticello

What is the CMS rating for Hospice Home Care Of Monticello?

Hospice Home Care Of Monticello has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Hospice Home Care Of Monticello primarily treat?

Hospice Home Care Of Monticello's patient population includes dementia (25%), other conditions (23%), cancer (21%), cardiovascular disease (15%), respiratory disease (12%), stroke (5%). This reflects the hospice's experience managing these conditions.

Where does Hospice Home Care Of Monticello provide care?

Hospice Home Care Of Monticello provides care in patient's home (69%), nursing facility (27%), assisted living (2%), hospital (2%), skilled nursing (1%).

How large is Hospice Home Care Of Monticello?

Hospice Home Care Of Monticello serves an average of 116 patients per day and covers 39 ZIP codes in its service area.

How many doctors are affiliated with Hospice Home Care Of Monticello?

5 physicians are affiliated with Hospice Home Care Of Monticello.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·