About Hospice Compassus-payson
Hospice overview and quality summary
Hospice Compassus-payson is a for-profit hospice care provider in Payson, AZ, serving patients and families in Gila County and the surrounding area. Medicare certified since 1994, Hospice Compassus-payson has provided 32 years of end-of-life and palliative care to the community.
Hospice Compassus-payson serves an average of 49 patients per day, covering 24 ZIP codes across its service area. 69% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Hospice Compassus-payson has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 2 physicians are affiliated with this hospice.
When choosing hospice care in Payson, AZ, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Hospice Compassus-payson has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Hospice Compassus-payson among the higher-rated hospice providers serving families in Payson, AZ.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
94% of caregivers gave Hospice Compassus-payson a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
75% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
85% of caregivers gave Hospice Compassus-payson a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
82% of caregivers gave Hospice Compassus-payson a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
77% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
81% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
92% of caregivers gave Hospice Compassus-payson a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
100.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Hospice Compassus-payson's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
79.5% of Hospice Compassus-payson's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
97.6%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
15.2
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
7.1%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
24%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
5.6%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
32.4%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
7%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.3%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$14,490
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Hospice Compassus-payson's patient population is primarily composed of individuals with cancer (30%), followed by cardiovascular disease (21%), dementia (19%), respiratory disease (12%), other conditions (12%), stroke (6%).
Care Settings
Where hospice care is delivered
Hospice Compassus-payson delivers 69% of its care in patients' homes, with 14% in assisted living settings, 10% in nursing facility settings, 5% in inpatient hospice settings. The hospice serves an average of 49 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Inpatient Hospice
Doctors at Hospice Compassus-payson
2 affiliated physicians
Patient Reviews
Reviews and ratings from patients
Loading reviews...
Manage This Hospice Profile
Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.
Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in AZ
Hospice Of Payson, Llc
For-Profit · < 1 mi away
900 North Beeline Highway, Suite B, Payson, AZ 85541
(928) 474-2415
Hospice Compassus - Sedona/ Flagstaff
For-Profit · 46 mi away
7000 State Route 179, Suite D100, Sedona, AZ 86351
(928) 284-0180
Lumicare Hospice
For-Profit · 47 mi away
8777 E Hartford Dr Ste 130, Scottsdale, AZ 85255
(480) 404-4952
Aleca Hospice
Other · 47 mi away
8502 East Princess Drive, Suite 200, Scottsdale, AZ 85255
(480) 748-4300
All Care Hospice Inc
For-Profit · 47 mi away
8712 E Vista Bonita Drive Unit 200, Scottsdale, AZ 85255
(480) 582-4110
Arizona Care Hospice
For-Profit · 48 mi away
12035 North Saguaro Boulevard, Suite 101, Fountain Hills, AZ 85268
(480) 588-8200
Find Hospice Care in Nearby Cities
Browse hospice providers in surrounding areas
Frequently Asked Questions
About Hospice Compassus-payson
What is the CMS rating for Hospice Compassus-payson?
Hospice Compassus-payson has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Hospice Compassus-payson primarily treat?
Hospice Compassus-payson's patient population includes cancer (30%), cardiovascular disease (21%), dementia (19%), respiratory disease (12%), other conditions (12%), stroke (6%). This reflects the hospice's experience managing these conditions.
Where does Hospice Compassus-payson provide care?
Hospice Compassus-payson provides care in patient's home (69%), assisted living (14%), nursing facility (10%), inpatient hospice (5%).
How large is Hospice Compassus-payson?
Hospice Compassus-payson serves an average of 49 patients per day and covers 24 ZIP codes in its service area.
How many doctors are affiliated with Hospice Compassus-payson?
2 physicians are affiliated with Hospice Compassus-payson.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·