About Hospice Care Options, Inc.
Hospice overview and quality summary
Hospice Care Options, Inc. is a for-profit hospice care provider in Macon, GA, serving patients and families in Bibb County and the surrounding area. Medicare certified since 1998, Hospice Care Options, Inc. has provided 28 years of end-of-life and palliative care to the community.
Hospice Care Options, Inc. serves an average of 108 patients per day, covering 100 ZIP codes across its service area. 72% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Hospice Care Options, Inc. has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 8 physicians are affiliated with this hospice.
When choosing hospice care in Macon, GA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Hospice Care Options, Inc. has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Hospice Care Options, Inc. among the higher-rated hospice providers serving families in Macon, GA.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
77% of caregivers gave Hospice Care Options, Inc. a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
79% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
78% of caregivers gave Hospice Care Options, Inc. a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
81% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
86% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.7%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.3%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
96.7%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
97.8%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
97.7%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Hospice Care Options, Inc.'s Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
77.9% of Hospice Care Options, Inc.'s patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
96.5%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
9.9
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
7.9%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
47.3%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
8.2%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
42.2%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
8.8%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0.7%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.3%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$18,506
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Hospice Care Options, Inc.'s patient population is primarily composed of individuals with cardiovascular disease (26%), followed by dementia (24%), cancer (24%), other conditions (13%), respiratory disease (11%), stroke (3%).
Care Settings
Where hospice care is delivered
Hospice Care Options, Inc. delivers 72% of its care in patients' homes, with 14% in nursing facility settings, 14% in assisted living settings. The hospice serves an average of 108 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Doctors at Hospice Care Options, Inc.
8 affiliated physicians
Dr. Alan Justice, MD
Internal Medicine
Dr. Blake Milner, MD
Family Practice
Dr. Donald Selph, MD
Internal Medicine
Dr. Guy Easterling, DO
Internal Medicine
Dr. Dinakara Shetty, MD
Internal Medicine
Dr. Thomas Mann, MD
Internal Medicine
Dr. Abigail Miller, MD
Family Practice
Dr. Dragos Filimon, MD
Internal Medicine
Patient Reviews
Reviews and ratings from patients
Loading reviews...
Manage This Hospice Profile
Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.
Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in GA
Amedisys Hospice
For-Profit · 4 mi away
2952 Vineville Ave, Macon, GA 31204
(478) 953-0520
Pruitthealth Hospice-macon
Non-Profit · 10 mi away
6060 Lakeside Commons Drive, Macon, GA 31210
(478) 745-9204
Opuscare Of Georgia
For-Profit · 10 mi away
1515 Bass Road, Suite G, Macon, GA 31210
(478) 259-2452
Family Hospice
For-Profit · 10 mi away
4562 Forsyth Road, Suite 4, Macon, GA 31210
(800) 410-4663
Atrium Health Navicent Hospice Pine Pointe
Other · 10 mi away
6261 Peake Road, Macon, GA 31210
(478) 633-5660
Heartland Hospice- Macon
For-Profit · 10 mi away
5400 Riverside Drive Ste 200, Macon, GA 31210
(478) 477-0101
Frequently Asked Questions
About Hospice Care Options, Inc.
What is the CMS rating for Hospice Care Options, Inc.?
Hospice Care Options, Inc. has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Hospice Care Options, Inc. primarily treat?
Hospice Care Options, Inc.'s patient population includes cardiovascular disease (26%), dementia (24%), cancer (24%), other conditions (13%), respiratory disease (11%), stroke (3%). This reflects the hospice's experience managing these conditions.
Where does Hospice Care Options, Inc. provide care?
Hospice Care Options, Inc. provides care in patient's home (72%), nursing facility (14%), assisted living (14%).
How large is Hospice Care Options, Inc.?
Hospice Care Options, Inc. serves an average of 108 patients per day and covers 100 ZIP codes in its service area.
How many doctors are affiliated with Hospice Care Options, Inc.?
8 physicians are affiliated with Hospice Care Options, Inc..
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·