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Hospice Care

Hospice Care Of The Lowcountry

Average3-Star CMS Rating

7 Plantation Park Drive Unit 4, Bluffton, SC 29910

For-Profit
33 Years Certified
84 Patients/Day

Contact Hospice Care Of

(843) 706-2296Get Directions

7 Plantation Park Drive Unit 4
Bluffton, SC 29910

About Hospice Care Of The Lowcountry

Hospice overview and quality summary

Hospice Care Of The Lowcountry is a for-profit hospice care provider in Bluffton, SC, serving patients and families in Beaufort County and the surrounding area. Medicare certified since 1993, Hospice Care Of The Lowcountry has provided 33 years of end-of-life and palliative care to the community.

Hospice Care Of The Lowcountry serves an average of 84 patients per day, covering 17 ZIP codes across its service area. 68% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Hospice Care Of The Lowcountry a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 14 physicians are affiliated with this hospice.

When choosing hospice care in Bluffton, SC, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipFor-Profit
Certified Since1993
CountyBeaufort
Avg Daily Census84 patients
Service Area17 ZIP codes
HCI Score10/10
Affiliated Doctors14

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Hospice Care Of The Lowcountry has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Bluffton, SC compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
88%

88% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
93%

93% of caregivers gave Hospice Care Of The Lowcountry a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
73%

73% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
81%

81% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
77%

77% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
73%

73% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
80%

80% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
88%

88% of caregivers gave Hospice Care Of The Lowcountry a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.4%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

95.0%

Natl: 98.3%

Below Average

Pain Screening

Patients screened for pain upon hospice admission

99.1%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.3%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.4%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

92.4%

Natl: 97.4%

Below Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

96.9%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

90.4%

Natl: 91.6%

Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Hospice Care Of The Lowcountry's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

61.5% of Hospice Care Of The Lowcountry's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

95.6%

Natl: 89.5%

66th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

14.7

Natl: 13.4

74th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

7.7%

Natl: 9.2%

47th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

26.7%

Natl: 55.4%

17th pctl

Early Live Discharges

Patients discharged alive within 3 days

9.5%

Natl: 7.2%

71th pctl

Late Live Discharges

Patients discharged alive after enrollment

16.7%

Natl: 40%

9th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

16.7%

Natl: 8%

88th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.2%

Natl: 0.6%

74th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$13,806

Natl: $16,971

27th pctl

Patient Population

Primary diagnoses of hospice patients

Hospice Care Of The Lowcountry's patient population is primarily composed of individuals with cancer (37%), followed by dementia (24%), other conditions (16%), cardiovascular disease (14%), respiratory disease (7%), stroke (3%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer37%
Dementia24%
Other Conditions16%
Cardiovascular Disease14%
Respiratory Disease7%
Stroke3%

Care Settings

Where hospice care is delivered

Hospice Care Of The Lowcountry delivers 68% of its care in patients' homes, with 17% in skilled nursing settings, 14% in assisted living settings. The hospice serves an average of 84 patients per day.

Patient's Home

68%

Skilled Nursing

17%

Assisted Living

14%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Hospice Care Of The Lowcountry

What is the CMS rating for Hospice Care Of The Lowcountry?

Hospice Care Of The Lowcountry has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Hospice Care Of The Lowcountry primarily treat?

Hospice Care Of The Lowcountry's patient population includes cancer (37%), dementia (24%), other conditions (16%), cardiovascular disease (14%), respiratory disease (7%), stroke (3%). This reflects the hospice's experience managing these conditions.

Where does Hospice Care Of The Lowcountry provide care?

Hospice Care Of The Lowcountry provides care in patient's home (68%), skilled nursing (17%), assisted living (14%).

How large is Hospice Care Of The Lowcountry?

Hospice Care Of The Lowcountry serves an average of 84 patients per day and covers 17 ZIP codes in its service area.

How many doctors are affiliated with Hospice Care Of The Lowcountry?

14 physicians are affiliated with Hospice Care Of The Lowcountry.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·