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Hospice Care

Hospice And Palliative Care Of The Piedmont

Excellent5-Star CMS Rating

408 W Alexander Ave, Greenwood, SC 29646

Non-Profit
37 Years Certified
56 Patients/Day

Contact Hospice And Palliative

(864) 227-9393Get Directions

408 W Alexander Ave
Greenwood, SC 29646

About Hospice And Palliative Care Of The Piedmont

Hospice overview and quality summary

Hospice And Palliative Care Of The Piedmont is a nonprofit hospice care provider in Greenwood, SC, serving patients and families in Greenwood County and the surrounding area. Medicare certified since 1989, Hospice And Palliative Care Of The Piedmont has provided 37 years of end-of-life and palliative care to the community.

Hospice And Palliative Care Of The Piedmont serves an average of 56 patients per day, covering 41 ZIP codes across its service area. 65% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Hospice And Palliative Care Of The Piedmont has earned a 5-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 4 physicians are affiliated with this hospice.

When choosing hospice care in Greenwood, SC, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating5/5 Stars
OwnershipNon-Profit
Certified Since1989
CountyGreenwood
Avg Daily Census56 patients
Service Area41 ZIP codes
HCI Score10/10
Affiliated Doctors4

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

5of 5

Excellent

CMS CAHPS Hospice Star Rating

Hospice And Palliative Care Of The Piedmont has earned a 5-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Hospice And Palliative Care Of The Piedmont among the higher-rated hospice providers serving families in Greenwood, SC.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Above Average
96%

96% of caregivers gave Hospice And Palliative Care Of The Piedmont a top rating for emotional & spiritual support, above the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
97%

97% of caregivers gave Hospice And Palliative Care Of The Piedmont a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
89%

89% of caregivers gave Hospice And Palliative Care Of The Piedmont a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
92%

92% of caregivers gave Hospice And Palliative Care Of The Piedmont a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
90%

90% of caregivers gave Hospice And Palliative Care Of The Piedmont a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
87%

87% of caregivers gave Hospice And Palliative Care Of The Piedmont a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
94%

94% of caregivers gave Hospice And Palliative Care Of The Piedmont a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
96%

96% of caregivers gave Hospice And Palliative Care Of The Piedmont a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.8%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

98.2%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.1%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

95.3%

Natl: 94.8%

Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

98.9%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

98.4%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

98.8%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

94.3%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Hospice And Palliative Care Of The Piedmont's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

79.4% of Hospice And Palliative Care Of The Piedmont's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

98.4%

Natl: 89.5%

88th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

23

Natl: 13.4

97th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

14.2%

Natl: 9.2%

86th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

44.2%

Natl: 55.4%

39th pctl

Early Live Discharges

Patients discharged alive within 3 days

8.6%

Natl: 7.2%

65th pctl

Late Live Discharges

Patients discharged alive after enrollment

25.7%

Natl: 40%

22th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

2.9%

Natl: 8%

27th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

1.4%

Natl: 2.3%

55th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

5.5%

Natl: 0.6%

99th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$8,764

Natl: $16,971

7th pctl

Patient Population

Primary diagnoses of hospice patients

Hospice And Palliative Care Of The Piedmont's patient population is primarily composed of individuals with cancer (33%), followed by dementia (18%), other conditions (18%), stroke (13%), respiratory disease (12%), cardiovascular disease (8%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer33%
Dementia18%
Other Conditions18%
Stroke13%
Respiratory Disease12%
Cardiovascular Disease8%

Care Settings

Where hospice care is delivered

Hospice And Palliative Care Of The Piedmont delivers 65% of its care in patients' homes, with 16% in nursing facility settings, 10% in assisted living settings, 6% in inpatient hospice settings. The hospice serves an average of 56 patients per day.

Patient's Home

65%

Nursing Facility

16%

Assisted Living

10%

Inpatient Hospice

6%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Hospice And Palliative Care Of The Piedmont

What is the CMS rating for Hospice And Palliative Care Of The Piedmont?

Hospice And Palliative Care Of The Piedmont has a 5-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Hospice And Palliative Care Of The Piedmont primarily treat?

Hospice And Palliative Care Of The Piedmont's patient population includes cancer (33%), dementia (18%), other conditions (18%), stroke (13%), respiratory disease (12%), cardiovascular disease (8%). This reflects the hospice's experience managing these conditions.

Where does Hospice And Palliative Care Of The Piedmont provide care?

Hospice And Palliative Care Of The Piedmont provides care in patient's home (65%), nursing facility (16%), assisted living (10%), inpatient hospice (6%).

How large is Hospice And Palliative Care Of The Piedmont?

Hospice And Palliative Care Of The Piedmont serves an average of 56 patients per day and covers 41 ZIP codes in its service area.

How many doctors are affiliated with Hospice And Palliative Care Of The Piedmont?

4 physicians are affiliated with Hospice And Palliative Care Of The Piedmont.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·