About Hopehealth Hospice & Palliative Care
Hospice overview and quality summary
Hopehealth Hospice & Palliative Care is a nonprofit hospice care provider in Providence, RI, serving patients and families in Providence County and the surrounding area. Medicare certified since 1983, Hopehealth Hospice & Palliative Care has provided 43 years of end-of-life and palliative care to the community.
Hopehealth Hospice & Palliative Care serves an average of 582 patients per day, covering 123 ZIP codes across its service area. 51% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Hopehealth Hospice & Palliative Care has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Providence, RI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Hopehealth Hospice & Palliative Care has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Hopehealth Hospice & Palliative Care among the higher-rated hospice providers serving families in Providence, RI.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
75% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
79% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
79% of caregivers gave Hopehealth Hospice & Palliative Care a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
84% of caregivers gave Hopehealth Hospice & Palliative Care a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
89% of caregivers gave Hopehealth Hospice & Palliative Care a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.9%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.9%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.9%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
99.8%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.7%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Hopehealth Hospice & Palliative Care's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
65.1% of Hopehealth Hospice & Palliative Care's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
96.3%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
16.5
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
14.2%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
75.1%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
12.8%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
29.1%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
9.1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
4%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$12,469
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Hopehealth Hospice & Palliative Care's patient population is primarily composed of individuals with cancer (26%), followed by other conditions (23%), cardiovascular disease (16%), dementia (14%), stroke (13%), respiratory disease (8%).
Care Settings
Where hospice care is delivered
Hopehealth Hospice & Palliative Care delivers 51% of its care in patients' homes, with 34% in nursing facility settings, 10% in assisted living settings, 4% in inpatient hospice settings, 1% in hospital settings. The hospice serves an average of 582 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Inpatient Hospice
Hospital
Doctors at Hopehealth Hospice & Palliative Care
20 affiliated physicians
Dr. John Chece, DO
Family Practice
Dr. Daniela Mccooey
Internal Medicine
Dr. Eugenie Atallah, MD
Neurology
Dr. James Atkinson, MD
Internal Medicine
Dr. John Gelzhiser, MD
Internal Medicine
Dr. Jack Schwartzwald, MD
Internal Medicine
Dr. Humera Khurshid, MD
Hematology/oncology
Dr. Elizabeth Hart
Nurse Practitioner
Dr. Kristen Hubbard, MD
Internal Medicine
Dr. Amber Gul, MD
Internal Medicine
Dr. Donna Rondeau Marzullo, NP
Nurse Practitioner
Dr. Kwame Dapaah Afriyie, MD
Internal Medicine
+ 8 more physicians
Dr. Heinrich Elinzano, MD
Neurology
Dr. Ashley Morrison, MD
Family Practice
Dr. Beth Dufour, NP
Nurse Practitioner
Dr. Jun Parks, MD
Internal Medicine
Dr. Ariana Santopietro
Hematology/oncology
Dr. Sohaib Siddiqui, MD
Family Practice
Dr. Roger Auth, MD
Pulmonary Disease
Dr. Nicholas Ward, MD
Pulmonary Disease
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Frequently Asked Questions
About Hopehealth Hospice & Palliative Care
What is the CMS rating for Hopehealth Hospice & Palliative Care?
Hopehealth Hospice & Palliative Care has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Hopehealth Hospice & Palliative Care primarily treat?
Hopehealth Hospice & Palliative Care's patient population includes cancer (26%), other conditions (23%), cardiovascular disease (16%), dementia (14%), stroke (13%), respiratory disease (8%). This reflects the hospice's experience managing these conditions.
Where does Hopehealth Hospice & Palliative Care provide care?
Hopehealth Hospice & Palliative Care provides care in patient's home (51%), nursing facility (34%), assisted living (10%), inpatient hospice (4%), hospital (1%).
How large is Hopehealth Hospice & Palliative Care?
Hopehealth Hospice & Palliative Care serves an average of 582 patients per day and covers 123 ZIP codes in its service area.
How many doctors are affiliated with Hopehealth Hospice & Palliative Care?
20 physicians are affiliated with Hopehealth Hospice & Palliative Care.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·