About Hope Health Care
Hospice overview and quality summary
Hope Health Care is a for-profit hospice care provider in Garland, TX, serving patients and families in Dallas County and the surrounding area. Medicare certified since 2015, Hope Health Care has provided 11 years of end-of-life and palliative care to the community.
Hope Health Care serves an average of 87 patients per day, covering 116 ZIP codes across its service area. 46% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 10 physicians are affiliated with this hospice.
When choosing hospice care in Garland, TX, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
94% of caregivers gave Hope Health Care a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
93% of caregivers gave Hope Health Care a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
69% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
76% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
71% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
69% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
84% of caregivers gave Hope Health Care a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
85% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.1%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
98.7%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.6%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
97.1%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.1%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
96.2%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Hope Health Care's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
42.5% of Hope Health Care's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
92.6%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
16
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
4.1%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
30.9%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
8.6%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
35.8%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
13.6%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2.5%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.1%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$22,345
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Hope Health Care's patient population is primarily composed of individuals with dementia (36%), followed by other conditions (20%), cardiovascular disease (18%), cancer (15%), stroke (8%), respiratory disease (5%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Hope Health Care delivers 46% of its care in patients' homes, with 31% in nursing facility settings, 23% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 87 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Doctors at Hope Health Care
10 affiliated physicians
Dr. Thomas Selvaggi, MD
Family Practice
Dr. Kevin Jensen, DO
Family Practice
Dr. Bachar Elsaadi, MD
General Practice
Dr. Kojo Pobee, MD
Internal Medicine
Dr. Jyotsna Prasad, MD
Family Practice
Dr. Bassem Mostafa Elsawy, MD
Family Practice
Dr. Richard Deleon, MD
Geriatric Medicine
Dr. Gnana Sumathi Naini, MD
Internal Medicine
Dr. Gina Rushing, DO
Internal Medicine
Dr. Kashif Taufique, MD
Emergency Medicine
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Hope Health Care
What is the CMS rating for Hope Health Care?
Hope Health Care does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Hope Health Care primarily treat?
Hope Health Care's patient population includes dementia (36%), other conditions (20%), cardiovascular disease (18%), cancer (15%), stroke (8%), respiratory disease (5%). This reflects the hospice's experience managing these conditions.
Where does Hope Health Care provide care?
Hope Health Care provides care in patient's home (46%), nursing facility (31%), assisted living (23%).
How large is Hope Health Care?
Hope Health Care serves an average of 87 patients per day and covers 116 ZIP codes in its service area.
How many doctors are affiliated with Hope Health Care?
10 physicians are affiliated with Hope Health Care.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·