About Homecare Matters Home Health & Hospice
Hospice overview and quality summary
Homecare Matters Home Health & Hospice is a nonprofit hospice care provider in Galion, OH, serving patients and families in Crawford County and the surrounding area. Medicare certified since 1990, Homecare Matters Home Health & Hospice has provided 36 years of end-of-life and palliative care to the community.
Homecare Matters Home Health & Hospice serves an average of 31 patients per day, covering 33 ZIP codes across its service area. 70% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Homecare Matters Home Health & Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 5 physicians are affiliated with this hospice.
When choosing hospice care in Galion, OH, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Homecare Matters Home Health & Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Galion, OH compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
86% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
93% of caregivers gave Homecare Matters Home Health & Hospice a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
63% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
76% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
71% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
75% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
80% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.5%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
85.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
84.3%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
95.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
97.1%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
82.2%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
69.5%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Homecare Matters Home Health & Hospice's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
44.7% of Homecare Matters Home Health & Hospice's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
96.6%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
15.3
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
11.6%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
10.5%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
4%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
34%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
4%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$11,141
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Homecare Matters Home Health & Hospice's patient population is primarily composed of individuals with cancer (26%), followed by other conditions (21%), respiratory disease (17%), dementia (16%), cardiovascular disease (14%), stroke (6%).
Care Settings
Where hospice care is delivered
Homecare Matters Home Health & Hospice delivers 70% of its care in patients' homes, with 12% in nursing facility settings, 10% in skilled nursing settings, 9% in assisted living settings. The hospice serves an average of 31 patients per day.
Patient's Home
Nursing Facility
Skilled Nursing
Assisted Living
Doctors at Homecare Matters Home Health & Hospice
5 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Homecare Matters Home Health & Hospice
What is the CMS rating for Homecare Matters Home Health & Hospice?
Homecare Matters Home Health & Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Homecare Matters Home Health & Hospice primarily treat?
Homecare Matters Home Health & Hospice's patient population includes cancer (26%), other conditions (21%), respiratory disease (17%), dementia (16%), cardiovascular disease (14%), stroke (6%). This reflects the hospice's experience managing these conditions.
Where does Homecare Matters Home Health & Hospice provide care?
Homecare Matters Home Health & Hospice provides care in patient's home (70%), nursing facility (12%), skilled nursing (10%), assisted living (9%).
How large is Homecare Matters Home Health & Hospice?
Homecare Matters Home Health & Hospice serves an average of 31 patients per day and covers 33 ZIP codes in its service area.
How many doctors are affiliated with Homecare Matters Home Health & Hospice?
5 physicians are affiliated with Homecare Matters Home Health & Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·