About Holzer Medical Center Hospice
Hospice overview and quality summary
Holzer Medical Center Hospice is a nonprofit hospice care provider in Gallipolis, OH, serving patients and families in Gallia County and the surrounding area. Medicare certified since 1994, Holzer Medical Center Hospice has provided 32 years of end-of-life and palliative care to the community.
Holzer Medical Center Hospice serves an average of 19 patients per day, covering 27 ZIP codes across its service area. 77% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Holzer Medical Center Hospice has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 5 physicians are affiliated with this hospice.
When choosing hospice care in Gallipolis, OH, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Holzer Medical Center Hospice has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Holzer Medical Center Hospice among the higher-rated hospice providers serving families in Gallipolis, OH.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
80% of caregivers gave Holzer Medical Center Hospice a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
83% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
86% of caregivers gave Holzer Medical Center Hospice a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
86% of caregivers gave Holzer Medical Center Hospice a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
82% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
88% of caregivers gave Holzer Medical Center Hospice a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
98.4%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
97.9%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.2%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
95.9%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Holzer Medical Center Hospice's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
30.9% of Holzer Medical Center Hospice's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
93.9%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
16.9
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
4%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
47.1%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
0%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
25%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
16.7%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
4.8%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$7,014
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Holzer Medical Center Hospice's patient population is primarily composed of individuals with cancer (30%), followed by stroke (24%), respiratory disease (20%), other conditions (14%), cardiovascular disease (9%).
Care Settings
Where hospice care is delivered
Holzer Medical Center Hospice delivers 77% of its care in patients' homes, with 7% in hospital settings, 6% in nursing facility settings, 5% in assisted living settings, 4% in skilled nursing settings. The hospice serves an average of 19 patients per day.
Patient's Home
Hospital
Nursing Facility
Assisted Living
Skilled Nursing
Doctors at Holzer Medical Center Hospice
5 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Holzer Medical Center Hospice
What is the CMS rating for Holzer Medical Center Hospice?
Holzer Medical Center Hospice has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Holzer Medical Center Hospice primarily treat?
Holzer Medical Center Hospice's patient population includes cancer (30%), stroke (24%), respiratory disease (20%), other conditions (14%), cardiovascular disease (9%). This reflects the hospice's experience managing these conditions.
Where does Holzer Medical Center Hospice provide care?
Holzer Medical Center Hospice provides care in patient's home (77%), hospital (7%), nursing facility (6%), assisted living (5%), skilled nursing (4%).
How large is Holzer Medical Center Hospice?
Holzer Medical Center Hospice serves an average of 19 patients per day and covers 27 ZIP codes in its service area.
How many doctors are affiliated with Holzer Medical Center Hospice?
5 physicians are affiliated with Holzer Medical Center Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·