About Holisticare Hospice, Llc
Hospice overview and quality summary
Holisticare Hospice, Llc is a for-profit hospice care provider in Wayne, PA, serving patients and families in Chester County and the surrounding area. Medicare certified since 2012, Holisticare Hospice, Llc has provided 14 years of end-of-life and palliative care to the community.
Holisticare Hospice, Llc serves an average of 159 patients per day, covering 161 ZIP codes across its service area. 36% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Holisticare Hospice, Llc a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Wayne, PA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Holisticare Hospice, Llc has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Wayne, PA compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
93% of caregivers gave Holisticare Hospice, Llc a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
72% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
79% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
76% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
72% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
79% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
84% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.9%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.3%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.7%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
95.7%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
98.8%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
99.2%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
94.7%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Holisticare Hospice, Llc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
62.3% of Holisticare Hospice, Llc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
92.7%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
13.7
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
5.6%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
72.2%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
4.1%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
43.6%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
6.7%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$16,136
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Holisticare Hospice, Llc's patient population is primarily composed of individuals with dementia (33%), followed by cardiovascular disease (21%), stroke (14%), cancer (13%), other conditions (11%), respiratory disease (8%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Holisticare Hospice, Llc delivers 36% of its care in patients' homes, with 43% in assisted living settings, 21% in nursing facility settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 159 patients per day.
Assisted Living
Patient's Home
Nursing Facility
Doctors at Holisticare Hospice, Llc
20 affiliated physicians
Dr. Sallie Wemple, MD
Hospitalist
Dr. Andrew Ulichney, MD
Internal Medicine
Dr. Mark Wagner, MD
Family Practice
Dr. Fawaz Nassar, MD
Internal Medicine
Dr. Michele Shrikanthan, MD
Internal Medicine
Dr. Inez Stoltzfus, MD
Family Practice
Dr. Kimberly Feltner, DO
Hospitalist
Dr. Alexander Kiotis, DO
Family Practice
Dr. Alexandra Ristow, MD
Internal Medicine
Dr. Christopher Schreier, MD
Family Practice
Dr. Abhijit Kasinadhuni, MD
Internal Medicine
Dr. Beck Soderberg, MD
Family Practice
+ 8 more physicians
Dr. Monica Joshi, MD
Family Practice
Dr. Genevieve Marie Santayana, DO
Family Practice
Dr. Scott Yarmark, DO
Family Practice
Dr. Ian Becker, DO
Family Practice
Dr. Raffi Megerian, MD
Internal Medicine
Dr. Andrew Graf, DO
Internal Medicine
Dr. Armen Sevag, DO
Internal Medicine
Dr. Marc Lewbart, DO
Internal Medicine
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Holisticare Hospice, Llc
What is the CMS rating for Holisticare Hospice, Llc?
Holisticare Hospice, Llc has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Holisticare Hospice, Llc primarily treat?
Holisticare Hospice, Llc's patient population includes dementia (33%), cardiovascular disease (21%), stroke (14%), cancer (13%), other conditions (11%), respiratory disease (8%). This reflects the hospice's experience managing these conditions.
Where does Holisticare Hospice, Llc provide care?
Holisticare Hospice, Llc provides care in assisted living (43%), patient's home (36%), nursing facility (21%).
How large is Holisticare Hospice, Llc?
Holisticare Hospice, Llc serves an average of 159 patients per day and covers 161 ZIP codes in its service area.
How many doctors are affiliated with Holisticare Hospice, Llc?
20 physicians are affiliated with Holisticare Hospice, Llc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·