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Hospice Care

Hoag Hospice, Llc

Below Average2-Star CMS Rating

4041 Macarthur Blvd, Newport Beach, CA 92660

Non-Profit
14 Years Certified
243 Patients/Day

Contact Hoag Hospice, Llc

(714) 460-2219Get Directions

4041 Macarthur Blvd
Newport Beach, CA 92660

About Hoag Hospice, Llc

Hospice overview and quality summary

Hoag Hospice, Llc is a nonprofit hospice care provider in Newport Beach, CA, serving patients and families in Orange County and the surrounding area. Medicare certified since 2012, Hoag Hospice, Llc has provided 14 years of end-of-life and palliative care to the community.

Hoag Hospice, Llc serves an average of 243 patients per day, covering 82 ZIP codes across its service area. 67% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Hoag Hospice, Llc holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 11 physicians are affiliated with this hospice.

When choosing hospice care in Newport Beach, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating2/5 Stars
OwnershipNon-Profit
Certified Since2012
CountyOrange
Avg Daily Census243 patients
Service Area82 ZIP codes
HCI Score10/10
Affiliated Doctors11

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

2of 5

Below Average

CMS CAHPS Hospice Star Rating

Hoag Hospice, Llc has received a 2-star quality rating from CMS, based on caregiver survey results. Families in Newport Beach, CA considering this hospice should review the detailed survey results below and discuss quality measures with the care team.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
85%

85% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
87%

87% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
70%

70% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
74%

74% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
70%

70% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
73%

73% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
76%

76% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
82%

82% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.9%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.6%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

96.0%

Natl: 94.8%

Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.9%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.2%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

99.6%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

97.3%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Hoag Hospice, Llc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

58.6% of Hoag Hospice, Llc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

96.9%

Natl: 89.5%

78th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

15.8

Natl: 13.4

81th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

9.1%

Natl: 9.2%

63th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

44.2%

Natl: 55.4%

39th pctl

Early Live Discharges

Patients discharged alive within 3 days

9.5%

Natl: 7.2%

71th pctl

Late Live Discharges

Patients discharged alive after enrollment

32.6%

Natl: 40%

38th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

7.7%

Natl: 8%

53th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

1.8%

Natl: 2.3%

60th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

1.5%

Natl: 0.6%

92th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$15,241

Natl: $16,971

35th pctl

Patient Population

Primary diagnoses of hospice patients

Hoag Hospice, Llc's patient population is primarily composed of individuals with cancer (30%), followed by dementia (24%), cardiovascular disease (18%), other conditions (15%), respiratory disease (10%), stroke (6%).

Cancer30%
Dementia24%
Cardiovascular Disease18%
Other Conditions15%
Respiratory Disease10%
Stroke6%

Care Settings

Where hospice care is delivered

Hoag Hospice, Llc delivers 67% of its care in patients' homes, with 29% in assisted living settings, 2% in skilled nursing settings, 1% in hospital settings. The hospice serves an average of 243 patients per day.

Patient's Home

67%

Assisted Living

29%

Skilled Nursing

2%

Hospital

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Hoag Hospice, Llc

What is the CMS rating for Hoag Hospice, Llc?

Hoag Hospice, Llc has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Hoag Hospice, Llc primarily treat?

Hoag Hospice, Llc's patient population includes cancer (30%), dementia (24%), cardiovascular disease (18%), other conditions (15%), respiratory disease (10%), stroke (6%). This reflects the hospice's experience managing these conditions.

Where does Hoag Hospice, Llc provide care?

Hoag Hospice, Llc provides care in patient's home (67%), assisted living (29%), skilled nursing (2%), hospital (1%).

How large is Hoag Hospice, Llc?

Hoag Hospice, Llc serves an average of 243 patients per day and covers 82 ZIP codes in its service area.

How many doctors are affiliated with Hoag Hospice, Llc?

11 physicians are affiliated with Hoag Hospice, Llc.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·