About Promedica Hospice (fairview Heights)
Hospice overview and quality summary
Promedica Hospice (fairview Heights) is a for-profit hospice care provider in Fairview Heights, IL, serving patients and families in St. Clair County and the surrounding area. Medicare certified since 2011, Promedica Hospice (fairview Heights) has provided 15 years of end-of-life and palliative care to the community.
Promedica Hospice (fairview Heights) serves an average of 143 patients per day, covering 137 ZIP codes across its service area. 33% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Promedica Hospice (fairview Heights) has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 17 physicians are affiliated with this hospice.
When choosing hospice care in Fairview Heights, IL, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Promedica Hospice (fairview Heights) has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Promedica Hospice (fairview Heights) among the higher-rated hospice providers serving families in Fairview Heights, IL.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
93% of caregivers gave Promedica Hospice (fairview Heights) a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
88% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
75% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
78% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
76% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
82% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
84% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
98.3%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
97.7%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
97.7%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
98.5%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.6%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
95.3%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
93.2%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Promedica Hospice (fairview Heights)'s Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
43.4% of Promedica Hospice (fairview Heights)'s patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
85.5%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
11.4
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
6.9%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
63.9%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
8.7%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
40.9%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
6.1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.1%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$16,716
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Promedica Hospice (fairview Heights)'s patient population is primarily composed of individuals with stroke (31%), followed by cancer (19%), cardiovascular disease (17%), dementia (15%), other conditions (14%), respiratory disease (6%).
Care Settings
Where hospice care is delivered
Promedica Hospice (fairview Heights) delivers 33% of its care in patients' homes, with 38% in nursing facility settings, 25% in assisted living settings, 4% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 143 patients per day.
Nursing Facility
Patient's Home
Assisted Living
Skilled Nursing
Doctors at Promedica Hospice (fairview Heights)
17 affiliated physicians
Dr. Christopher Farrar, MD
Internal Medicine
Dr. Erin Fancher Gagen, MD
Family Practice
Dr. Phillip Johnson, MD
Family Practice
Dr. Mounir Shenouda, MD
Internal Medicine
Dr. Nidal Shawahin, MD
Internal Medicine
Dr. Pavinderpal Gill, MD
Internal Medicine
Dr. Sophia Rostovtseva, MD
Family Practice
Dr. Navdeep Dhaliwal, MD
Internal Medicine
Dr. Patrick Nakashima-moran, DO
Family Practice
Dr. Bruce Weber, MD
Family Practice
Dr. Bhavin Sonani, MD
Internal Medicine
Dr. Andrew Mahtani, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Promedica Hospice (fairview Heights)
What is the CMS rating for Promedica Hospice (fairview Heights)?
Promedica Hospice (fairview Heights) has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Promedica Hospice (fairview Heights) primarily treat?
Promedica Hospice (fairview Heights)'s patient population includes stroke (31%), cancer (19%), cardiovascular disease (17%), dementia (15%), other conditions (14%), respiratory disease (6%). This reflects the hospice's experience managing these conditions.
Where does Promedica Hospice (fairview Heights) provide care?
Promedica Hospice (fairview Heights) provides care in nursing facility (38%), patient's home (33%), assisted living (25%), skilled nursing (4%).
How large is Promedica Hospice (fairview Heights)?
Promedica Hospice (fairview Heights) serves an average of 143 patients per day and covers 137 ZIP codes in its service area.
How many doctors are affiliated with Promedica Hospice (fairview Heights)?
17 physicians are affiliated with Promedica Hospice (fairview Heights).
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·