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Hospice Care

Heartland Hospice

664 Scranton Road Suite 103, Brunswick, GA 31520

Non-Profit
19 Years Certified
56 Patients/Day

Contact Heartland Hospice

(912) 261-8760Get Directions

664 Scranton Road Suite 103
Brunswick, GA 31520

About Heartland Hospice

Hospice overview and quality summary

Heartland Hospice is a nonprofit hospice care provider in Brunswick, GA, serving patients and families in Glynn County and the surrounding area. Medicare certified since 2007, Heartland Hospice has provided 19 years of end-of-life and palliative care to the community.

Heartland Hospice serves an average of 56 patients per day, covering 33 ZIP codes across its service area. 73% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 2 physicians are affiliated with this hospice.

When choosing hospice care in Brunswick, GA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star RatingNot Rated
OwnershipNon-Profit
Certified Since2007
CountyGlynn
Avg Daily Census56 patients
Service Area33 ZIP codes
HCI Score9/10
Affiliated Doctors2

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
92%

92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
94%

94% of caregivers gave Heartland Hospice a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
76%

76% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
83%

83% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
77%

77% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
81%

81% of caregivers gave Heartland Hospice a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
84%

84% of caregivers gave Heartland Hospice a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
87%

87% of caregivers gave Heartland Hospice a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.1%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

97.5%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

97.2%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Heartland Hospice's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

62.7% of Heartland Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

92%

Natl: 89.5%

40th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

9.7

Natl: 13.4

22th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

8.2%

Natl: 9.2%

53th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

72.8%

Natl: 55.4%

78th pctl

Early Live Discharges

Patients discharged alive within 3 days

9.6%

Natl: 7.2%

71th pctl

Late Live Discharges

Patients discharged alive after enrollment

43.6%

Natl: 40%

69th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

18.1%

Natl: 8%

90th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

4.3%

Natl: 2.3%

86th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.2%

Natl: 0.6%

74th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$19,679

Natl: $16,971

59th pctl

Patient Population

Primary diagnoses of hospice patients

Heartland Hospice's patient population is primarily composed of individuals with dementia (25%), followed by cancer (20%), other conditions (20%), respiratory disease (15%), stroke (13%), cardiovascular disease (12%).

Dementia25%
Cancer20%
Other Conditions20%
Respiratory Disease15%
Stroke13%
Cardiovascular Disease12%

Care Settings

Where hospice care is delivered

Heartland Hospice delivers 73% of its care in patients' homes, with 17% in nursing facility settings, 8% in assisted living settings, 2% in skilled nursing settings. The hospice serves an average of 56 patients per day.

Patient's Home

73%

Nursing Facility

17%

Assisted Living

8%

Skilled Nursing

2%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Heartland Hospice

What is the CMS rating for Heartland Hospice?

Heartland Hospice does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.

What conditions does Heartland Hospice primarily treat?

Heartland Hospice's patient population includes dementia (25%), cancer (20%), other conditions (20%), respiratory disease (15%), stroke (13%), cardiovascular disease (12%). This reflects the hospice's experience managing these conditions.

Where does Heartland Hospice provide care?

Heartland Hospice provides care in patient's home (73%), nursing facility (17%), assisted living (8%), skilled nursing (2%).

How large is Heartland Hospice?

Heartland Hospice serves an average of 56 patients per day and covers 33 ZIP codes in its service area.

How many doctors are affiliated with Heartland Hospice?

2 physicians are affiliated with Heartland Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·