About Heart To Heart Hospice Of Southwest Indiana Llc
Hospice overview and quality summary
Heart To Heart Hospice Of Southwest Indiana Llc is a for-profit hospice care provider in Jasper, IN, serving patients and families in Dubois County and the surrounding area. Medicare certified since 1992, Heart To Heart Hospice Of Southwest Indiana Llc has provided 34 years of end-of-life and palliative care to the community.
Heart To Heart Hospice Of Southwest Indiana Llc serves an average of 118 patients per day, covering 94 ZIP codes across its service area. 55% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Heart To Heart Hospice Of Southwest Indiana Llc has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Jasper, IN, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Heart To Heart Hospice Of Southwest Indiana Llc has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Heart To Heart Hospice Of Southwest Indiana Llc among the higher-rated hospice providers serving families in Jasper, IN.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
94% of caregivers gave Heart To Heart Hospice Of Southwest Indiana Llc a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
93% of caregivers gave Heart To Heart Hospice Of Southwest Indiana Llc a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
79% of caregivers gave Heart To Heart Hospice Of Southwest Indiana Llc a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
86% of caregivers gave Heart To Heart Hospice Of Southwest Indiana Llc a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
81% of caregivers gave Heart To Heart Hospice Of Southwest Indiana Llc a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
80% of caregivers gave Heart To Heart Hospice Of Southwest Indiana Llc a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
88% of caregivers gave Heart To Heart Hospice Of Southwest Indiana Llc a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
92% of caregivers gave Heart To Heart Hospice Of Southwest Indiana Llc a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.8%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.8%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Heart To Heart Hospice Of Southwest Indiana Llc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
68.9% of Heart To Heart Hospice Of Southwest Indiana Llc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
97.5%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
12.7
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
8.7%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
26.7%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
6.1%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
41.8%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
5.1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.4%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$13,348
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Heart To Heart Hospice Of Southwest Indiana Llc's patient population is primarily composed of individuals with stroke (25%), followed by cardiovascular disease (24%), cancer (24%), dementia (11%), other conditions (11%), respiratory disease (7%).
Care Settings
Where hospice care is delivered
Heart To Heart Hospice Of Southwest Indiana Llc delivers 55% of its care in patients' homes, with 35% in nursing facility settings, 10% in assisted living settings. The hospice serves an average of 118 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Doctors at Heart To Heart Hospice Of Southwest Indiana Llc
20 affiliated physicians
Dr. Kevin Lusk, MD
Family Practice
Dr. Eric Kleeman, MD
Family Practice
Dr. Frank Hopkins, MD
Internal Medicine
Dr. Gary Keepes, MD
Family Practice
Dr. Susan Martin, MD
Family Practice
Dr. Nicholas Werne, MD
Hospitalist
Dr. Stanley Tretter, MD
Family Practice
Dr. Evan Hurst, MD
Internal Medicine
Dr. Joseph Munning, MD
Internal Medicine
Dr. Mina Youssef, MD
Internal Medicine
Dr. Dean Beckman, MD
Internal Medicine
Dr. Merle Holsopple, MD
Family Practice
+ 8 more physicians
Dr. William Marcrum, MD
Family Practice
Dr. Ryan Flamion, MD
Family Practice
Dr. Marc Campbell, MD
Internal Medicine
Dr. Bryan Porter, MD
General Practice
Dr. Stephen Cullen, MD
Family Practice
Dr. James Poirier, MD
Family Practice
Dr. Stephen Syler, MD
Family Practice
Dr. Leroy Schaefer, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Heart To Heart Hospice Of Southwest Indiana Llc
What is the CMS rating for Heart To Heart Hospice Of Southwest Indiana Llc?
Heart To Heart Hospice Of Southwest Indiana Llc has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Heart To Heart Hospice Of Southwest Indiana Llc primarily treat?
Heart To Heart Hospice Of Southwest Indiana Llc's patient population includes stroke (25%), cardiovascular disease (24%), cancer (24%), dementia (11%), other conditions (11%), respiratory disease (7%). This reflects the hospice's experience managing these conditions.
Where does Heart To Heart Hospice Of Southwest Indiana Llc provide care?
Heart To Heart Hospice Of Southwest Indiana Llc provides care in patient's home (55%), nursing facility (35%), assisted living (10%).
How large is Heart To Heart Hospice Of Southwest Indiana Llc?
Heart To Heart Hospice Of Southwest Indiana Llc serves an average of 118 patients per day and covers 94 ZIP codes in its service area.
How many doctors are affiliated with Heart To Heart Hospice Of Southwest Indiana Llc?
20 physicians are affiliated with Heart To Heart Hospice Of Southwest Indiana Llc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·