About Heart To Heart Hospice Of Permian Basin
Hospice overview and quality summary
Heart To Heart Hospice Of Permian Basin is a for-profit hospice care provider in Midland, TX, serving patients and families in Midland County and the surrounding area. Medicare certified since 2013, Heart To Heart Hospice Of Permian Basin has provided 13 years of end-of-life and palliative care to the community.
Heart To Heart Hospice Of Permian Basin serves an average of 34 patients per day, covering 28 ZIP codes across its service area. 29% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 6 physicians are affiliated with this hospice.
When choosing hospice care in Midland, TX, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
82% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
88% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
66% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
73% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
74% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
68% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
79% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
82% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.6%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.6%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Heart To Heart Hospice Of Permian Basin's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
59.7% of Heart To Heart Hospice Of Permian Basin's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
90.4%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
10.2
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
6.7%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
50.8%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
16.7%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
33.3%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
3.3%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
3.3%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.6%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$12,694
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Heart To Heart Hospice Of Permian Basin's patient population is primarily composed of individuals with dementia (38%), followed by cancer (18%), cardiovascular disease (15%), respiratory disease (13%), other conditions (10%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Heart To Heart Hospice Of Permian Basin delivers 29% of its care in patients' homes, with 49% in nursing facility settings, 22% in assisted living settings, 1% in hospital settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 34 patients per day.
Nursing Facility
Patient's Home
Assisted Living
Hospital
Doctors at Heart To Heart Hospice Of Permian Basin
6 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Heart To Heart Hospice Of Permian Basin
What is the CMS rating for Heart To Heart Hospice Of Permian Basin?
Heart To Heart Hospice Of Permian Basin does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Heart To Heart Hospice Of Permian Basin primarily treat?
Heart To Heart Hospice Of Permian Basin's patient population includes dementia (38%), cancer (18%), cardiovascular disease (15%), respiratory disease (13%), other conditions (10%). This reflects the hospice's experience managing these conditions.
Where does Heart To Heart Hospice Of Permian Basin provide care?
Heart To Heart Hospice Of Permian Basin provides care in nursing facility (49%), patient's home (29%), assisted living (22%), hospital (1%).
How large is Heart To Heart Hospice Of Permian Basin?
Heart To Heart Hospice Of Permian Basin serves an average of 34 patients per day and covers 28 ZIP codes in its service area.
How many doctors are affiliated with Heart To Heart Hospice Of Permian Basin?
6 physicians are affiliated with Heart To Heart Hospice Of Permian Basin.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·