About Heart To Heart Hospice Of North Texas Llc
Hospice overview and quality summary
Heart To Heart Hospice Of North Texas Llc is a for-profit hospice care provider in Sherman, TX, serving patients and families in Grayson County and the surrounding area. Medicare certified since 2012, Heart To Heart Hospice Of North Texas Llc has provided 14 years of end-of-life and palliative care to the community.
Heart To Heart Hospice Of North Texas Llc serves an average of 125 patients per day, covering 44 ZIP codes across its service area. 40% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Heart To Heart Hospice Of North Texas Llc a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 4 physicians are affiliated with this hospice.
When choosing hospice care in Sherman, TX, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Heart To Heart Hospice Of North Texas Llc has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Sherman, TX compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
87% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
85% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
73% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
75% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
73% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
79% of caregivers gave Heart To Heart Hospice Of North Texas Llc a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
79% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
83% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.3%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.6%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.6%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.3%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
98.2%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Heart To Heart Hospice Of North Texas Llc's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
26.0% of Heart To Heart Hospice Of North Texas Llc's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
87.9%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
7.2
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
5.5%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
78.5%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
7.5%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
33.3%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
15.1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0.6%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.9%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$16,164
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Heart To Heart Hospice Of North Texas Llc's patient population is primarily composed of individuals with dementia (26%), followed by cardiovascular disease (23%), cancer (19%), stroke (14%), other conditions (12%), respiratory disease (11%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Heart To Heart Hospice Of North Texas Llc delivers 40% of its care in patients' homes, with 48% in nursing facility settings, 11% in assisted living settings, 1% in hospital settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 125 patients per day.
Nursing Facility
Patient's Home
Assisted Living
Hospital
Doctors at Heart To Heart Hospice Of North Texas Llc
4 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Heart To Heart Hospice Of North Texas Llc
What is the CMS rating for Heart To Heart Hospice Of North Texas Llc?
Heart To Heart Hospice Of North Texas Llc has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Heart To Heart Hospice Of North Texas Llc primarily treat?
Heart To Heart Hospice Of North Texas Llc's patient population includes dementia (26%), cardiovascular disease (23%), cancer (19%), stroke (14%), other conditions (12%), respiratory disease (11%). This reflects the hospice's experience managing these conditions.
Where does Heart To Heart Hospice Of North Texas Llc provide care?
Heart To Heart Hospice Of North Texas Llc provides care in nursing facility (48%), patient's home (40%), assisted living (11%), hospital (1%).
How large is Heart To Heart Hospice Of North Texas Llc?
Heart To Heart Hospice Of North Texas Llc serves an average of 125 patients per day and covers 44 ZIP codes in its service area.
How many doctors are affiliated with Heart To Heart Hospice Of North Texas Llc?
4 physicians are affiliated with Heart To Heart Hospice Of North Texas Llc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·