About Heart To Heart Hospice Of Houston, Llc.
Hospice overview and quality summary
Heart To Heart Hospice Of Houston, Llc. is a for-profit hospice care provider in Conroe, TX, serving patients and families in Montgomery County and the surrounding area. Medicare certified since 2010, Heart To Heart Hospice Of Houston, Llc. has provided 16 years of end-of-life and palliative care to the community.
Heart To Heart Hospice Of Houston, Llc. serves an average of 90 patients per day, covering 119 ZIP codes across its service area. 50% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Heart To Heart Hospice Of Houston, Llc. a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 10 physicians are affiliated with this hospice.
When choosing hospice care in Conroe, TX, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Heart To Heart Hospice Of Houston, Llc. has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Conroe, TX compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
88% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
88% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
70% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
74% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
71% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
72% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
73% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
77% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.9%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.9%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.8%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.7%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Heart To Heart Hospice Of Houston, Llc.'s Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
50.7% of Heart To Heart Hospice Of Houston, Llc.'s patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
94.6%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
10.7
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
9.7%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
66.4%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
16.4%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
26.6%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
18%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
3.9%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
5.5%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$9,717
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Heart To Heart Hospice Of Houston, Llc.'s patient population is primarily composed of individuals with cancer (26%), followed by dementia (20%), cardiovascular disease (16%), other conditions (16%), respiratory disease (13%), stroke (11%).
Care Settings
Where hospice care is delivered
Heart To Heart Hospice Of Houston, Llc. delivers 50% of its care in patients' homes, with 26% in assisted living settings, 12% in nursing facility settings, 7% in inpatient hospice settings, 1% in skilled nursing settings, 1% in hospital settings. The hospice serves an average of 90 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Inpatient Hospice
Skilled Nursing
Hospital
Doctors at Heart To Heart Hospice Of Houston, Llc.
10 affiliated physicians
Dr. Nzube Okonkwo, MD
Family Practice
Dr. Muhammad Umair Qamar, MD
Internal Medicine
Dr. Ali Hussein, MD
Hospitalist
Dr. Nicole Harris, MD
Family Practice
Dr. Ali Bhuriwala, MD
Internal Medicine
Dr. Ather Siddiqi, MD
Radiation Oncology
Dr. Milton Guerrero, MD
Family Practice
Dr. Iadara Martinez Miranda, MD
Hospitalist
Dr. Brannon George, MD
Internal Medicine
Dr. Zan Pan, MD
Hospitalist
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Heart To Heart Hospice Of Houston, Llc.
What is the CMS rating for Heart To Heart Hospice Of Houston, Llc.?
Heart To Heart Hospice Of Houston, Llc. has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Heart To Heart Hospice Of Houston, Llc. primarily treat?
Heart To Heart Hospice Of Houston, Llc.'s patient population includes cancer (26%), dementia (20%), cardiovascular disease (16%), other conditions (16%), respiratory disease (13%), stroke (11%). This reflects the hospice's experience managing these conditions.
Where does Heart To Heart Hospice Of Houston, Llc. provide care?
Heart To Heart Hospice Of Houston, Llc. provides care in patient's home (50%), assisted living (26%), nursing facility (12%), inpatient hospice (7%), skilled nursing (1%), hospital (1%).
How large is Heart To Heart Hospice Of Houston, Llc.?
Heart To Heart Hospice Of Houston, Llc. serves an average of 90 patients per day and covers 119 ZIP codes in its service area.
How many doctors are affiliated with Heart To Heart Hospice Of Houston, Llc.?
10 physicians are affiliated with Heart To Heart Hospice Of Houston, Llc..
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·