About Heart Of Texas Hospice
Hospice overview and quality summary
Heart Of Texas Hospice is a for-profit hospice care provider in Spring Branch, TX, serving patients and families in Comal County and the surrounding area. Medicare certified since 2001, Heart Of Texas Hospice has provided 25 years of end-of-life and palliative care to the community.
Heart Of Texas Hospice serves an average of 103 patients per day, covering 111 ZIP codes across its service area. 52% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Heart Of Texas Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 7 physicians are affiliated with this hospice.
When choosing hospice care in Spring Branch, TX, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Heart Of Texas Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Spring Branch, TX compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
88% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
90% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
74% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
78% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
79% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
74% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
79% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
77% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.4%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
95.9%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
98.3%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
96.7%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Heart Of Texas Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
64.7% of Heart Of Texas Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
95.1%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
9.4
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
5.3%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
69.8%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
3.8%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
38.5%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
8.5%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.1%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$21,880
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Heart Of Texas Hospice's patient population is primarily composed of individuals with dementia (41%), followed by cardiovascular disease (18%), cancer (18%), other conditions (10%), respiratory disease (8%), stroke (6%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Heart Of Texas Hospice delivers 52% of its care in patients' homes, with 35% in assisted living settings, 7% in nursing facility settings, 5% in skilled nursing settings, 1% in hospital settings. The hospice serves an average of 103 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Skilled Nursing
Hospital
Doctors at Heart Of Texas Hospice
7 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Heart Of Texas Hospice
What is the CMS rating for Heart Of Texas Hospice?
Heart Of Texas Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Heart Of Texas Hospice primarily treat?
Heart Of Texas Hospice's patient population includes dementia (41%), cardiovascular disease (18%), cancer (18%), other conditions (10%), respiratory disease (8%), stroke (6%). This reflects the hospice's experience managing these conditions.
Where does Heart Of Texas Hospice provide care?
Heart Of Texas Hospice provides care in patient's home (52%), assisted living (35%), nursing facility (7%), skilled nursing (5%), hospital (1%).
How large is Heart Of Texas Hospice?
Heart Of Texas Hospice serves an average of 103 patients per day and covers 111 ZIP codes in its service area.
How many doctors are affiliated with Heart Of Texas Hospice?
7 physicians are affiliated with Heart Of Texas Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·