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Hospice Care

Heart Of Hospice, Llc

Very Good4-Star CMS Rating

900 S College Rd. Ste 300, Lafayette, LA 70503

Other
19 Years Certified
97 Patients/Day

Contact Heart Of Hospice,

(337) 232-8159Get Directions

900 S College Rd. Ste 300
Lafayette, LA 70503

About Heart Of Hospice, Llc

Hospice overview and quality summary

Heart Of Hospice, Llc is an hospice care provider in Lafayette, LA, serving patients and families in Lafayette County and the surrounding area. Medicare certified since 2007, Heart Of Hospice, Llc has provided 19 years of end-of-life and palliative care to the community.

Heart Of Hospice, Llc serves an average of 97 patients per day, covering 61 ZIP codes across its service area. 77% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Heart Of Hospice, Llc has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 4 physicians are affiliated with this hospice.

When choosing hospice care in Lafayette, LA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipOther
Certified Since2007
CountyLafayette
Avg Daily Census97 patients
Service Area61 ZIP codes
HCI Score9/10
Affiliated Doctors4

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Heart Of Hospice, Llc has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Heart Of Hospice, Llc among the higher-rated hospice providers serving families in Lafayette, LA.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
92%

92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
96%

96% of caregivers gave Heart Of Hospice, Llc a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
80%

80% of caregivers gave Heart Of Hospice, Llc a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
86%

86% of caregivers gave Heart Of Hospice, Llc a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
79%

79% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
80%

80% of caregivers gave Heart Of Hospice, Llc a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
83%

83% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
88%

88% of caregivers gave Heart Of Hospice, Llc a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

100.0%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Heart Of Hospice, Llc's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

70.0% of Heart Of Hospice, Llc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

93.3%

Natl: 89.5%

49th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

11.3

Natl: 13.4

39th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

6.9%

Natl: 9.2%

37th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

35.4%

Natl: 55.4%

28th pctl

Early Live Discharges

Patients discharged alive within 3 days

7.2%

Natl: 7.2%

56th pctl

Late Live Discharges

Patients discharged alive after enrollment

29.9%

Natl: 40%

31th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

10.3%

Natl: 8%

66th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

8.2%

Natl: 2.3%

97th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.1%

Natl: 0.6%

67th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$14,719

Natl: $16,971

32th pctl

Patient Population

Primary diagnoses of hospice patients

Heart Of Hospice, Llc's patient population is primarily composed of individuals with cardiovascular disease (28%), followed by cancer (22%), other conditions (17%), dementia (15%), stroke (11%), respiratory disease (9%).

Cardiovascular Disease28%
Cancer22%
Other Conditions17%
Dementia15%
Stroke11%
Respiratory Disease9%

Care Settings

Where hospice care is delivered

Heart Of Hospice, Llc delivers 77% of its care in patients' homes, with 12% in nursing facility settings, 8% in assisted living settings, 1% in skilled nursing settings. The hospice serves an average of 97 patients per day.

Patient's Home

77%

Nursing Facility

12%

Assisted Living

8%

Skilled Nursing

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Heart Of Hospice, Llc

What is the CMS rating for Heart Of Hospice, Llc?

Heart Of Hospice, Llc has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Heart Of Hospice, Llc primarily treat?

Heart Of Hospice, Llc's patient population includes cardiovascular disease (28%), cancer (22%), other conditions (17%), dementia (15%), stroke (11%), respiratory disease (9%). This reflects the hospice's experience managing these conditions.

Where does Heart Of Hospice, Llc provide care?

Heart Of Hospice, Llc provides care in patient's home (77%), nursing facility (12%), assisted living (8%), skilled nursing (1%).

How large is Heart Of Hospice, Llc?

Heart Of Hospice, Llc serves an average of 97 patients per day and covers 61 ZIP codes in its service area.

How many doctors are affiliated with Heart Of Hospice, Llc?

4 physicians are affiliated with Heart Of Hospice, Llc.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·