About Heart N Home Hospice & Palliative Care
Hospice overview and quality summary
Heart N Home Hospice & Palliative Care is an hospice care provider in Fruitland, ID, serving patients and families in Payette County and the surrounding area. Medicare certified since 2004, Heart N Home Hospice & Palliative Care has provided 22 years of end-of-life and palliative care to the community.
Heart N Home Hospice & Palliative Care serves an average of 112 patients per day, covering 85 ZIP codes across its service area. 60% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Heart N Home Hospice & Palliative Care a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 10 physicians are affiliated with this hospice.
When choosing hospice care in Fruitland, ID, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Heart N Home Hospice & Palliative Care has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Fruitland, ID compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
90% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
69% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
77% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
74% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
68% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
79% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
83% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
98.3%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Heart N Home Hospice & Palliative Care's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
75.3% of Heart N Home Hospice & Palliative Care's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
94.5%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
12.3
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
11.1%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
48.4%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
7.1%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
34.3%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
6.1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
4%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.1%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$18,293
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Heart N Home Hospice & Palliative Care's patient population is primarily composed of individuals with cancer (27%), followed by cardiovascular disease (23%), other conditions (22%), dementia (17%), respiratory disease (10%), stroke (3%).
Care Settings
Where hospice care is delivered
Heart N Home Hospice & Palliative Care delivers 60% of its care in patients' homes, with 37% in assisted living settings, 2% in skilled nursing settings, 1% in nursing facility settings. The hospice serves an average of 112 patients per day.
Patient's Home
Assisted Living
Skilled Nursing
Nursing Facility
Doctors at Heart N Home Hospice & Palliative Care
10 affiliated physicians
Dr. Lisa Lanning, DO
Family Practice
Dr. Emma Peiris, MD
Internal Medicine
Dr. Dean Defrees, MD
Family Practice
Dr. Paul Gering, MD
Family Practice
Dr. Susan Rice, MD
Internal Medicine
Dr. Bryan Conklin, MD
Family Practice
Dr. Jesse Smithson, MD
Family Practice
Dr. Neil Carroll, MD
Family Practice
Dr. Logan Frederickson, DO
Family Practice
Dr. Lily Wittich, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Heart N Home Hospice & Palliative Care
What is the CMS rating for Heart N Home Hospice & Palliative Care?
Heart N Home Hospice & Palliative Care has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Heart N Home Hospice & Palliative Care primarily treat?
Heart N Home Hospice & Palliative Care's patient population includes cancer (27%), cardiovascular disease (23%), other conditions (22%), dementia (17%), respiratory disease (10%), stroke (3%). This reflects the hospice's experience managing these conditions.
Where does Heart N Home Hospice & Palliative Care provide care?
Heart N Home Hospice & Palliative Care provides care in patient's home (60%), assisted living (37%), skilled nursing (2%), nursing facility (1%).
How large is Heart N Home Hospice & Palliative Care?
Heart N Home Hospice & Palliative Care serves an average of 112 patients per day and covers 85 ZIP codes in its service area.
How many doctors are affiliated with Heart N Home Hospice & Palliative Care?
10 physicians are affiliated with Heart N Home Hospice & Palliative Care.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·