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Hospice Care

Healthpartners Hospice And Palliative Care

Average3-Star CMS Rating

2901 Metro Drive Suite 150, Bloomington, MN 55425

Other
35 Years Certified
224 Patients/Day

Contact Healthpartners Hospice And

(952) 883-6877Get Directions

2901 Metro Drive Suite 150
Bloomington, MN 55425

About Healthpartners Hospice And Palliative Care

Hospice overview and quality summary

Healthpartners Hospice And Palliative Care is an hospice care provider in Bloomington, MN, serving patients and families in Hennepin County and the surrounding area. Medicare certified since 1991, Healthpartners Hospice And Palliative Care has provided 35 years of end-of-life and palliative care to the community.

Healthpartners Hospice And Palliative Care serves an average of 224 patients per day, covering 129 ZIP codes across its service area. 38% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Healthpartners Hospice And Palliative Care a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.

When choosing hospice care in Bloomington, MN, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipOther
Certified Since1991
CountyHennepin
Avg Daily Census224 patients
Service Area129 ZIP codes
HCI Score10/10
Affiliated Doctors20

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Healthpartners Hospice And Palliative Care has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Bloomington, MN compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
90%

90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
91%

91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
71%

71% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
80%

80% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
72%

72% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
75%

75% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
76%

76% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
83%

83% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.7%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.9%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.5%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.4%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Healthpartners Hospice And Palliative Care's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

69.2% of Healthpartners Hospice And Palliative Care's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

91.9%

Natl: 89.5%

39th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

11.6

Natl: 13.4

42th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

8.5%

Natl: 9.2%

57th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

71.4%

Natl: 55.4%

76th pctl

Early Live Discharges

Patients discharged alive within 3 days

4.4%

Natl: 7.2%

36th pctl

Late Live Discharges

Patients discharged alive after enrollment

52%

Natl: 40%

85th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

3.2%

Natl: 8%

29th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

2%

Natl: 2.3%

63th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.1%

Natl: 0.6%

67th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$15,346

Natl: $16,971

35th pctl

Patient Population

Primary diagnoses of hospice patients

Healthpartners Hospice And Palliative Care's patient population is primarily composed of individuals with other conditions (29%), followed by cancer (25%), cardiovascular disease (16%), dementia (13%), respiratory disease (10%), stroke (9%).

Other Conditions29%
Cancer25%
Cardiovascular Disease16%
Dementia13%
Respiratory Disease10%
Stroke9%

Care Settings

Where hospice care is delivered

Healthpartners Hospice And Palliative Care delivers 38% of its care in patients' homes, with 31% in assisted living settings, 26% in nursing facility settings, 5% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 224 patients per day.

Patient's Home

38%

Assisted Living

31%

Nursing Facility

26%

Skilled Nursing

5%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Healthpartners Hospice And Palliative Care

What is the CMS rating for Healthpartners Hospice And Palliative Care?

Healthpartners Hospice And Palliative Care has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Healthpartners Hospice And Palliative Care primarily treat?

Healthpartners Hospice And Palliative Care's patient population includes other conditions (29%), cancer (25%), cardiovascular disease (16%), dementia (13%), respiratory disease (10%), stroke (9%). This reflects the hospice's experience managing these conditions.

Where does Healthpartners Hospice And Palliative Care provide care?

Healthpartners Hospice And Palliative Care provides care in patient's home (38%), assisted living (31%), nursing facility (26%), skilled nursing (5%).

How large is Healthpartners Hospice And Palliative Care?

Healthpartners Hospice And Palliative Care serves an average of 224 patients per day and covers 129 ZIP codes in its service area.

How many doctors are affiliated with Healthpartners Hospice And Palliative Care?

20 physicians are affiliated with Healthpartners Hospice And Palliative Care.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·