Skip to main content
Hospice Care

Harborside Hospice Of Massachusetts, Llc

241 Winter Street, Suite 201, P O Box 930, Haverhill, MA 01831

Other
8 Years Certified
40 Patients/Day

Contact Harborside Hospice Of

(800) 331-1044Get Directions

241 Winter Street, Suite 201, P O Box 930
Haverhill, MA 01831

About Harborside Hospice Of Massachusetts, Llc

Hospice overview and quality summary

Harborside Hospice Of Massachusetts, Llc is an hospice care provider in Haverhill, MA, serving patients and families in Essex County and the surrounding area. Medicare certified since 2018, Harborside Hospice Of Massachusetts, Llc has provided 8 years of end-of-life and palliative care to the community.

Harborside Hospice Of Massachusetts, Llc serves an average of 40 patients per day, covering 31 ZIP codes across its service area. 2% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.

When choosing hospice care in Haverhill, MA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star RatingNot Rated
OwnershipOther
Certified Since2018
CountyEssex
Avg Daily Census40 patients
Service Area31 ZIP codes
HCI Score9/10
Affiliated Doctors20

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
88%

88% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
89%

89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
66%

66% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
79%

79% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
83%

83% of caregivers gave Harborside Hospice Of Massachusetts, Llc a top rating for getting timely care, above the national average of 77%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
84%

84% of caregivers gave Harborside Hospice Of Massachusetts, Llc a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
81%

81% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

95.5%

Natl: 99.5%

Below Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

92.6%

Natl: 98.3%

Below Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

98.5%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

96.5%

Natl: 99.0%

Below Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

96.4%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

87.1%

Natl: 91.6%

Below Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Harborside Hospice Of Massachusetts, Llc's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

61.4% of Harborside Hospice Of Massachusetts, Llc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

90.2%

Natl: 89.5%

32th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

11

Natl: 13.4

35th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

8.7%

Natl: 9.2%

59th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

79.7%

Natl: 55.4%

86th pctl

Early Live Discharges

Patients discharged alive within 3 days

9.1%

Natl: 7.2%

68th pctl

Late Live Discharges

Patients discharged alive after enrollment

50%

Natl: 40%

83th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

4.5%

Natl: 8%

36th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

4.5%

Natl: 2.3%

87th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$13,530

Natl: $16,971

26th pctl

Patient Population

Primary diagnoses of hospice patients

Harborside Hospice Of Massachusetts, Llc's patient population is primarily composed of individuals with dementia (38%), followed by stroke (20%), other conditions (19%), cardiovascular disease (11%), cancer (8%), respiratory disease (6%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.

Dementia38%
Stroke20%
Other Conditions19%
Cardiovascular Disease11%
Cancer8%
Respiratory Disease6%

Care Settings

Where hospice care is delivered

Harborside Hospice Of Massachusetts, Llc delivers 2% of its care in patients' homes, with 98% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 40 patients per day.

Skilled Nursing

98%

Patient's Home

2%

Patient Reviews

Reviews and ratings from patients

Loading reviews...

Manage This Hospice Profile

Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.

Claim & Manage Profile

Frequently Asked Questions

About Harborside Hospice Of Massachusetts, Llc

What is the CMS rating for Harborside Hospice Of Massachusetts, Llc?

Harborside Hospice Of Massachusetts, Llc does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.

What conditions does Harborside Hospice Of Massachusetts, Llc primarily treat?

Harborside Hospice Of Massachusetts, Llc's patient population includes dementia (38%), stroke (20%), other conditions (19%), cardiovascular disease (11%), cancer (8%), respiratory disease (6%). This reflects the hospice's experience managing these conditions.

Where does Harborside Hospice Of Massachusetts, Llc provide care?

Harborside Hospice Of Massachusetts, Llc provides care in skilled nursing (98%), patient's home (2%).

How large is Harborside Hospice Of Massachusetts, Llc?

Harborside Hospice Of Massachusetts, Llc serves an average of 40 patients per day and covers 31 ZIP codes in its service area.

How many doctors are affiliated with Harborside Hospice Of Massachusetts, Llc?

20 physicians are affiliated with Harborside Hospice Of Massachusetts, Llc.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·