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Hospice Care

Harbor Hospice Of Richmond, Lp

Poor1-Star CMS Rating

12808 West Airport Blvd., Suite #335, Sugar Land, TX 77478

For-Profit
13 Years Certified
30 Patients/Day

Contact Harbor Hospice Of

(281) 762-0444Get Directions

12808 West Airport Blvd., Suite #335
Sugar Land, TX 77478

About Harbor Hospice Of Richmond, Lp

Hospice overview and quality summary

Harbor Hospice Of Richmond, Lp is a for-profit hospice care provider in Sugar Land, TX, serving patients and families in Fort Bend County and the surrounding area. Medicare certified since 2013, Harbor Hospice Of Richmond, Lp has provided 13 years of end-of-life and palliative care to the community.

Harbor Hospice Of Richmond, Lp serves an average of 30 patients per day, covering 115 ZIP codes across its service area. 71% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Harbor Hospice Of Richmond, Lp holds a 1-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 6 physicians are affiliated with this hospice.

When choosing hospice care in Sugar Land, TX, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating1/5 Stars
OwnershipFor-Profit
Certified Since2013
CountyFort Bend
Avg Daily Census30 patients
Service Area115 ZIP codes
HCI Score9/10
Affiliated Doctors6

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

1of 5

Poor

CMS CAHPS Hospice Star Rating

Harbor Hospice Of Richmond, Lp has received a 1-star quality rating from CMS, based on caregiver survey results. Families in Sugar Land, TX considering this hospice should review the detailed survey results below and discuss quality measures with the care team.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
81%

81% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
78%

78% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
62%

62% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
66%

66% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
61%

61% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
61%

61% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
67%

67% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
68%

68% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

95.4%

Natl: 99.5%

Below Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

81.6%

Natl: 98.3%

Below Average

Pain Screening

Patients screened for pain upon hospice admission

98.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

97.2%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

97.3%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

93.9%

Natl: 97.4%

Below Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

84.0%

Natl: 93.2%

Below Average

Composite Process Score

Composite measure of all hospice care process quality measures

76.4%

Natl: 91.6%

Below Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Harbor Hospice Of Richmond, Lp's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

26.2% of Harbor Hospice Of Richmond, Lp's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.

Visits Near Death

Patients with visits in last 3 days of life

89.8%

Natl: 89.5%

30th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

7.8

Natl: 13.4

8th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

8.9%

Natl: 9.2%

61th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

82.5%

Natl: 55.4%

89th pctl

Early Live Discharges

Patients discharged alive within 3 days

14%

Natl: 7.2%

89th pctl

Late Live Discharges

Patients discharged alive after enrollment

38.4%

Natl: 40%

54th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

16.3%

Natl: 8%

86th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

4.7%

Natl: 2.3%

87th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

11.4%

Natl: 0.6%

100th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$9,692

Natl: $16,971

9th pctl

Patient Population

Primary diagnoses of hospice patients

Harbor Hospice Of Richmond, Lp's patient population is primarily composed of individuals with cancer (28%), followed by other conditions (21%), dementia (16%), respiratory disease (15%), cardiovascular disease (14%), stroke (8%).

Cancer28%
Other Conditions21%
Dementia16%
Respiratory Disease15%
Cardiovascular Disease14%
Stroke8%

Care Settings

Where hospice care is delivered

Harbor Hospice Of Richmond, Lp delivers 71% of its care in patients' homes, with 13% in inpatient hospice settings, 11% in nursing facility settings, 4% in assisted living settings, 1% in hospital settings. The hospice serves an average of 30 patients per day.

Patient's Home

71%

Inpatient Hospice

13%

Nursing Facility

11%

Assisted Living

4%

Hospital

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Harbor Hospice Of Richmond, Lp

What is the CMS rating for Harbor Hospice Of Richmond, Lp?

Harbor Hospice Of Richmond, Lp has a 1-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Harbor Hospice Of Richmond, Lp primarily treat?

Harbor Hospice Of Richmond, Lp's patient population includes cancer (28%), other conditions (21%), dementia (16%), respiratory disease (15%), cardiovascular disease (14%), stroke (8%). This reflects the hospice's experience managing these conditions.

Where does Harbor Hospice Of Richmond, Lp provide care?

Harbor Hospice Of Richmond, Lp provides care in patient's home (71%), inpatient hospice (13%), nursing facility (11%), assisted living (4%), hospital (1%).

How large is Harbor Hospice Of Richmond, Lp?

Harbor Hospice Of Richmond, Lp serves an average of 30 patients per day and covers 115 ZIP codes in its service area.

How many doctors are affiliated with Harbor Hospice Of Richmond, Lp?

6 physicians are affiliated with Harbor Hospice Of Richmond, Lp.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·