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Hospice Care

Harbor Hospice Of Lake Charles, Lp

Very Good4-Star CMS Rating

5210 Lake Street, Lake Charles, LA 70605

For-Profit
20 Years Certified
103 Patients/Day

Contact Harbor Hospice Of

(337) 562-8620Get Directions

5210 Lake Street
Lake Charles, LA 70605

About Harbor Hospice Of Lake Charles, Lp

Hospice overview and quality summary

Harbor Hospice Of Lake Charles, Lp is a for-profit hospice care provider in Lake Charles, LA, serving patients and families in Calcasieu County and the surrounding area. Medicare certified since 2006, Harbor Hospice Of Lake Charles, Lp has provided 20 years of end-of-life and palliative care to the community.

Harbor Hospice Of Lake Charles, Lp serves an average of 103 patients per day, covering 38 ZIP codes across its service area. 58% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Harbor Hospice Of Lake Charles, Lp has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 7 out of 10, a composite measure of care quality and efficiency. 6 physicians are affiliated with this hospice.

When choosing hospice care in Lake Charles, LA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipFor-Profit
Certified Since2006
CountyCalcasieu
Avg Daily Census103 patients
Service Area38 ZIP codes
HCI Score7/10
Affiliated Doctors6

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Harbor Hospice Of Lake Charles, Lp has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Harbor Hospice Of Lake Charles, Lp among the higher-rated hospice providers serving families in Lake Charles, LA.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
89%

89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
91%

91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
80%

80% of caregivers gave Harbor Hospice Of Lake Charles, Lp a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
81%

81% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
80%

80% of caregivers gave Harbor Hospice Of Lake Charles, Lp a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
80%

80% of caregivers gave Harbor Hospice Of Lake Charles, Lp a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
88%

88% of caregivers gave Harbor Hospice Of Lake Charles, Lp a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
87%

87% of caregivers gave Harbor Hospice Of Lake Charles, Lp a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.7%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

97.4%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

97.7%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.7%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.3%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

98.4%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

94.7%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

7/10

Overall HCI Score

National average: 8.8/10

Harbor Hospice Of Lake Charles, Lp's Hospice Care Index (HCI) score is 7 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.

43.5% of Harbor Hospice Of Lake Charles, Lp's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.

Visits Near Death

Patients with visits in last 3 days of life

94%

Natl: 89.5%

54th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

7.1

Natl: 13.4

5th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

7.6%

Natl: 9.2%

46th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

79.2%

Natl: 55.4%

86th pctl

Early Live Discharges

Patients discharged alive within 3 days

16.1%

Natl: 7.2%

93th pctl

Late Live Discharges

Patients discharged alive after enrollment

21.2%

Natl: 40%

14th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

13.6%

Natl: 8%

79th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

5.9%

Natl: 2.3%

93th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

6.6%

Natl: 0.6%

100th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$15,566

Natl: $16,971

37th pctl

Patient Population

Primary diagnoses of hospice patients

Harbor Hospice Of Lake Charles, Lp's patient population is primarily composed of individuals with cancer (27%), followed by stroke (23%), other conditions (18%), cardiovascular disease (17%), dementia (12%), respiratory disease (7%).

Cancer27%
Stroke23%
Other Conditions18%
Cardiovascular Disease17%
Dementia12%
Respiratory Disease7%

Care Settings

Where hospice care is delivered

Harbor Hospice Of Lake Charles, Lp delivers 58% of its care in patients' homes, with 17% in nursing facility settings, 15% in assisted living settings, 8% in inpatient hospice settings, 2% in skilled nursing settings. The hospice serves an average of 103 patients per day.

Patient's Home

58%

Nursing Facility

17%

Assisted Living

15%

Inpatient Hospice

8%

Skilled Nursing

2%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Harbor Hospice Of Lake Charles, Lp

What is the CMS rating for Harbor Hospice Of Lake Charles, Lp?

Harbor Hospice Of Lake Charles, Lp has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Harbor Hospice Of Lake Charles, Lp primarily treat?

Harbor Hospice Of Lake Charles, Lp's patient population includes cancer (27%), stroke (23%), other conditions (18%), cardiovascular disease (17%), dementia (12%), respiratory disease (7%). This reflects the hospice's experience managing these conditions.

Where does Harbor Hospice Of Lake Charles, Lp provide care?

Harbor Hospice Of Lake Charles, Lp provides care in patient's home (58%), nursing facility (17%), assisted living (15%), inpatient hospice (8%), skilled nursing (2%).

How large is Harbor Hospice Of Lake Charles, Lp?

Harbor Hospice Of Lake Charles, Lp serves an average of 103 patients per day and covers 38 ZIP codes in its service area.

How many doctors are affiliated with Harbor Hospice Of Lake Charles, Lp?

6 physicians are affiliated with Harbor Hospice Of Lake Charles, Lp.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·