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Hospice Care

Hackensack Meridian Hospice

Average3-Star CMS Rating

1340 Campus Parkway, Suite A3, Neptune, NJ 07753

For-Profit
32 Years Certified
184 Patients/Day

Contact Hackensack Meridian Hospice

(732) 751-3750Get Directions

1340 Campus Parkway, Suite A3
Neptune, NJ 07753

About Hackensack Meridian Hospice

Hospice overview and quality summary

Hackensack Meridian Hospice is a for-profit hospice care provider in Neptune, NJ, serving patients and families in Monmouth County and the surrounding area. Medicare certified since 1994, Hackensack Meridian Hospice has provided 32 years of end-of-life and palliative care to the community.

Hackensack Meridian Hospice serves an average of 184 patients per day, covering 139 ZIP codes across its service area. 75% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Hackensack Meridian Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.

When choosing hospice care in Neptune, NJ, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipFor-Profit
Certified Since1994
CountyMonmouth
Avg Daily Census184 patients
Service Area139 ZIP codes
HCI Score9/10
Affiliated Doctors20

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Hackensack Meridian Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Neptune, NJ compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
85%

85% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
87%

87% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
71%

71% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
78%

78% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
73%

73% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
77%

77% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
77%

77% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
79%

79% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.9%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.9%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.8%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Hackensack Meridian Hospice's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

39.4% of Hackensack Meridian Hospice's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.

Visits Near Death

Patients with visits in last 3 days of life

95.6%

Natl: 89.5%

66th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

14.9

Natl: 13.4

75th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

10.7%

Natl: 9.2%

74th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

46.2%

Natl: 55.4%

41th pctl

Early Live Discharges

Patients discharged alive within 3 days

14.8%

Natl: 7.2%

91th pctl

Late Live Discharges

Patients discharged alive after enrollment

29.3%

Natl: 40%

29th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

11.3%

Natl: 8%

70th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

1.2%

Natl: 2.3%

52th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

8.6%

Natl: 0.6%

100th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$5,808

Natl: $16,971

1th pctl

Patient Population

Primary diagnoses of hospice patients

Hackensack Meridian Hospice's patient population is primarily composed of individuals with cancer (29%), followed by other conditions (24%), cardiovascular disease (21%), respiratory disease (13%), dementia (8%), stroke (6%).

Cancer29%
Other Conditions24%
Cardiovascular Disease21%
Respiratory Disease13%
Dementia8%
Stroke6%

Care Settings

Where hospice care is delivered

Hackensack Meridian Hospice delivers 75% of its care in patients' homes, with 12% in skilled nursing settings, 9% in hospital settings, 2% in assisted living settings, 1% in inpatient hospice settings. The hospice serves an average of 184 patients per day.

Patient's Home

75%

Skilled Nursing

12%

Hospital

9%

Assisted Living

2%

Inpatient Hospice

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Hackensack Meridian Hospice

What is the CMS rating for Hackensack Meridian Hospice?

Hackensack Meridian Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Hackensack Meridian Hospice primarily treat?

Hackensack Meridian Hospice's patient population includes cancer (29%), other conditions (24%), cardiovascular disease (21%), respiratory disease (13%), dementia (8%), stroke (6%). This reflects the hospice's experience managing these conditions.

Where does Hackensack Meridian Hospice provide care?

Hackensack Meridian Hospice provides care in patient's home (75%), skilled nursing (12%), hospital (9%), assisted living (2%), inpatient hospice (1%).

How large is Hackensack Meridian Hospice?

Hackensack Meridian Hospice serves an average of 184 patients per day and covers 139 ZIP codes in its service area.

How many doctors are affiliated with Hackensack Meridian Hospice?

20 physicians are affiliated with Hackensack Meridian Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·