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Hospice Care

Gracia Hospice

Below Average2-Star CMS Rating

717 East Esperanza Ave, Mcallen, TX 78501

For-Profit
16 Years Certified
141 Patients/Day

Contact Gracia Hospice

(956) 661-1177Get Directions

717 East Esperanza Ave
Mcallen, TX 78501

About Gracia Hospice

Hospice overview and quality summary

Gracia Hospice is a for-profit hospice care provider in Mcallen, TX, serving patients and families in Hidalgo County and the surrounding area. Medicare certified since 2010, Gracia Hospice has provided 16 years of end-of-life and palliative care to the community.

Gracia Hospice serves an average of 141 patients per day, covering 118 ZIP codes across its service area. 28% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Gracia Hospice holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 7 physicians are affiliated with this hospice.

When choosing hospice care in Mcallen, TX, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating2/5 Stars
OwnershipFor-Profit
Certified Since2010
CountyHidalgo
Avg Daily Census141 patients
Service Area118 ZIP codes
HCI Score9/10
Affiliated Doctors7

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

2of 5

Below Average

CMS CAHPS Hospice Star Rating

Gracia Hospice has received a 2-star quality rating from CMS, based on caregiver survey results. Families in Mcallen, TX considering this hospice should review the detailed survey results below and discuss quality measures with the care team.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
84%

84% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
88%

88% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
68%

68% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
74%

74% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
70%

70% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
79%

79% of caregivers gave Gracia Hospice a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
69%

69% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
69%

69% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.5%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

97.8%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

97.8%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.2%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.3%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.1%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

94.8%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Gracia Hospice's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

66.1% of Gracia Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

97.9%

Natl: 89.5%

85th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

10.1

Natl: 13.4

26th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

7.6%

Natl: 9.2%

46th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

54.6%

Natl: 55.4%

53th pctl

Early Live Discharges

Patients discharged alive within 3 days

11.5%

Natl: 7.2%

81th pctl

Late Live Discharges

Patients discharged alive after enrollment

47.1%

Natl: 40%

77th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

10.8%

Natl: 8%

68th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$18,563

Natl: $16,971

53th pctl

Patient Population

Primary diagnoses of hospice patients

Gracia Hospice's patient population is primarily composed of individuals with dementia (35%), followed by cardiovascular disease (20%), other conditions (14%), stroke (13%), cancer (12%), respiratory disease (9%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.

Dementia35%
Cardiovascular Disease20%
Other Conditions14%
Stroke13%
Cancer12%
Respiratory Disease9%

Care Settings

Where hospice care is delivered

Gracia Hospice delivers 28% of its care in patients' homes, with 63% in nursing facility settings, 7% in assisted living settings, 2% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 141 patients per day.

Nursing Facility

63%

Patient's Home

28%

Assisted Living

7%

Skilled Nursing

2%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Gracia Hospice

What is the CMS rating for Gracia Hospice?

Gracia Hospice has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Gracia Hospice primarily treat?

Gracia Hospice's patient population includes dementia (35%), cardiovascular disease (20%), other conditions (14%), stroke (13%), cancer (12%), respiratory disease (9%). This reflects the hospice's experience managing these conditions.

Where does Gracia Hospice provide care?

Gracia Hospice provides care in nursing facility (63%), patient's home (28%), assisted living (7%), skilled nursing (2%).

How large is Gracia Hospice?

Gracia Hospice serves an average of 141 patients per day and covers 118 ZIP codes in its service area.

How many doctors are affiliated with Gracia Hospice?

7 physicians are affiliated with Gracia Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·