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Hospice Care

Graceland Hospice Care

Average3-Star CMS Rating

1855 W Katella Ave Suite 255, Orange, CA 92867

For-Profit
13 Years Certified
80 Patients/Day

Contact Graceland Hospice Care

(562) 448-8721Get Directions

1855 W Katella Ave Suite 255
Orange, CA 92867

About Graceland Hospice Care

Hospice overview and quality summary

Graceland Hospice Care is a for-profit hospice care provider in Orange, CA, serving patients and families in Orange County and the surrounding area. Medicare certified since 2013, Graceland Hospice Care has provided 13 years of end-of-life and palliative care to the community.

Graceland Hospice Care serves an average of 80 patients per day, covering 154 ZIP codes across its service area. 88% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Graceland Hospice Care a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 9 physicians are affiliated with this hospice.

When choosing hospice care in Orange, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipFor-Profit
Certified Since2013
CountyOrange
Avg Daily Census80 patients
Service Area154 ZIP codes
HCI Score10/10
Affiliated Doctors9

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Graceland Hospice Care has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Orange, CA compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
81%

81% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
91%

91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
71%

71% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
78%

78% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
70%

70% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
73%

73% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
76%

76% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
76%

76% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

89.6%

Natl: 94.8%

Below Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

97.2%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

54.4%

Natl: 93.2%

Below Average

Composite Process Score

Composite measure of all hospice care process quality measures

85.3%

Natl: 91.6%

Below Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Graceland Hospice Care's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

33.3% of Graceland Hospice Care's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.

Visits Near Death

Patients with visits in last 3 days of life

97.3%

Natl: 89.5%

81th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

14

Natl: 13.4

68th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

9.1%

Natl: 9.2%

63th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

46.8%

Natl: 55.4%

42th pctl

Early Live Discharges

Patients discharged alive within 3 days

12.2%

Natl: 7.2%

84th pctl

Late Live Discharges

Patients discharged alive after enrollment

41.9%

Natl: 40%

65th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

12.2%

Natl: 8%

74th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

2.7%

Natl: 2.3%

71th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$25,731

Natl: $16,971

84th pctl

Patient Population

Primary diagnoses of hospice patients

Graceland Hospice Care's patient population is primarily composed of individuals with stroke (31%), followed by cancer (21%), other conditions (16%), cardiovascular disease (14%), dementia (14%), respiratory disease (7%).

Stroke31%
Cancer21%
Other Conditions16%
Cardiovascular Disease14%
Dementia14%
Respiratory Disease7%

Care Settings

Where hospice care is delivered

Graceland Hospice Care delivers 88% of its care in patients' homes, with 6% in assisted living settings, 6% in skilled nursing settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 80 patients per day.

Patient's Home

88%

Assisted Living

6%

Skilled Nursing

6%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Graceland Hospice Care

What is the CMS rating for Graceland Hospice Care?

Graceland Hospice Care has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Graceland Hospice Care primarily treat?

Graceland Hospice Care's patient population includes stroke (31%), cancer (21%), other conditions (16%), cardiovascular disease (14%), dementia (14%), respiratory disease (7%). This reflects the hospice's experience managing these conditions.

Where does Graceland Hospice Care provide care?

Graceland Hospice Care provides care in patient's home (88%), assisted living (6%), skilled nursing (6%).

How large is Graceland Hospice Care?

Graceland Hospice Care serves an average of 80 patients per day and covers 154 ZIP codes in its service area.

How many doctors are affiliated with Graceland Hospice Care?

9 physicians are affiliated with Graceland Hospice Care.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·