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Hospice Care

Good Shepherd Hospice, Inc.

Very Good4-Star CMS Rating

1120 Neo Loop, Grove, OK 74344

For-Profit
27 Years Certified
126 Patients/Day

Contact Good Shepherd Hospice,

(918) 786-6182Get Directions

1120 Neo Loop
Grove, OK 74344

About Good Shepherd Hospice, Inc.

Hospice overview and quality summary

Good Shepherd Hospice, Inc. is a for-profit hospice care provider in Grove, OK, serving patients and families in Delaware County and the surrounding area. Medicare certified since 1999, Good Shepherd Hospice, Inc. has provided 27 years of end-of-life and palliative care to the community.

Good Shepherd Hospice, Inc. serves an average of 126 patients per day, covering 60 ZIP codes across its service area. 48% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Good Shepherd Hospice, Inc. has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.

When choosing hospice care in Grove, OK, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipFor-Profit
Certified Since1999
CountyDelaware
Avg Daily Census126 patients
Service Area60 ZIP codes
HCI Score9/10
Affiliated Doctors20

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Good Shepherd Hospice, Inc. has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Good Shepherd Hospice, Inc. among the higher-rated hospice providers serving families in Grove, OK.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
91%

91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
92%

92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
77%

77% of caregivers gave Good Shepherd Hospice, Inc. a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
83%

83% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
81%

81% of caregivers gave Good Shepherd Hospice, Inc. a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
79%

79% of caregivers gave Good Shepherd Hospice, Inc. a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
85%

85% of caregivers gave Good Shepherd Hospice, Inc. a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
87%

87% of caregivers gave Good Shepherd Hospice, Inc. a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.5%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.5%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Good Shepherd Hospice, Inc.'s Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

48.7% of Good Shepherd Hospice, Inc.'s patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.

Visits Near Death

Patients with visits in last 3 days of life

97.9%

Natl: 89.5%

85th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

15

Natl: 13.4

76th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

6.7%

Natl: 9.2%

35th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

7.3%

Natl: 55.4%

3th pctl

Early Live Discharges

Patients discharged alive within 3 days

4.8%

Natl: 7.2%

39th pctl

Late Live Discharges

Patients discharged alive after enrollment

54.4%

Natl: 40%

88th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

19.2%

Natl: 8%

92th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

1.6%

Natl: 2.3%

58th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$16,687

Natl: $16,971

43th pctl

Patient Population

Primary diagnoses of hospice patients

Good Shepherd Hospice, Inc.'s patient population is primarily composed of individuals with cardiovascular disease (37%), followed by cancer (22%), other conditions (16%), dementia (11%), respiratory disease (10%), stroke (6%). Heart failure is one of the leading diagnoses for hospice admission nationwide, and a high proportion of cardiac patients is typical of most hospice programs.

Cardiovascular Disease37%
Cancer22%
Other Conditions16%
Dementia11%
Respiratory Disease10%
Stroke6%

Care Settings

Where hospice care is delivered

Good Shepherd Hospice, Inc. delivers 48% of its care in patients' homes, with 40% in nursing facility settings, 12% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 126 patients per day.

Patient's Home

48%

Nursing Facility

40%

Assisted Living

12%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Good Shepherd Hospice, Inc.

What is the CMS rating for Good Shepherd Hospice, Inc.?

Good Shepherd Hospice, Inc. has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Good Shepherd Hospice, Inc. primarily treat?

Good Shepherd Hospice, Inc.'s patient population includes cardiovascular disease (37%), cancer (22%), other conditions (16%), dementia (11%), respiratory disease (10%), stroke (6%). This reflects the hospice's experience managing these conditions.

Where does Good Shepherd Hospice, Inc. provide care?

Good Shepherd Hospice, Inc. provides care in patient's home (48%), nursing facility (40%), assisted living (12%).

How large is Good Shepherd Hospice, Inc.?

Good Shepherd Hospice, Inc. serves an average of 126 patients per day and covers 60 ZIP codes in its service area.

How many doctors are affiliated with Good Shepherd Hospice, Inc.?

20 physicians are affiliated with Good Shepherd Hospice, Inc..

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·