About Gentiva
Hospice overview and quality summary
Gentiva is a for-profit hospice care provider in Salem, OR, serving patients and families in Marion County and the surrounding area. Medicare certified since 2009, Gentiva has provided 17 years of end-of-life and palliative care to the community.
The hospice covers 36 ZIP codes across its service area.
Gentiva holds a 1-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below.
When choosing hospice care in Salem, OR, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Poor
CMS CAHPS Hospice Star Rating
Gentiva has received a 1-star quality rating from CMS, based on caregiver survey results. Families in Salem, OR considering this hospice should review the detailed survey results below and discuss quality measures with the care team.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
83% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
82% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
53% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
68% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
54% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
59% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
66% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
68% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Gentiva
What is the CMS rating for Gentiva?
Gentiva has a 1-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Gentiva primarily treat?
Patient population data is not currently available for Gentiva.
Where does Gentiva provide care?
Care setting data is not currently available.
How large is Gentiva?
Size information is not currently available for Gentiva.
How many doctors are affiliated with Gentiva?
Affiliated physician data is not currently available for Gentiva.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·