About Gentiva Mobile
Hospice overview and quality summary
Gentiva Mobile is a for-profit hospice care provider in Mobile, AL, serving patients and families in Mobile County and the surrounding area. Medicare certified since 2003, Gentiva Mobile has provided 23 years of end-of-life and palliative care to the community.
Gentiva Mobile serves an average of 399 patients per day, covering 65 ZIP codes across its service area. 76% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Gentiva Mobile has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Mobile, AL, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Gentiva Mobile has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Gentiva Mobile among the higher-rated hospice providers serving families in Mobile, AL.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
90% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
76% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
84% of caregivers gave Gentiva Mobile a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
79% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
76% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
83% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
86% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.8%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.9%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.8%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Gentiva Mobile's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
64.2% of Gentiva Mobile's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
93.8%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
10.1
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
4.6%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
38.6%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
6.2%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
39.3%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
22.7%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2.9%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.3%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$17,205
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Gentiva Mobile's patient population is primarily composed of individuals with cardiovascular disease (28%), followed by cancer (21%), dementia (20%), respiratory disease (16%), other conditions (9%), stroke (7%).
Care Settings
Where hospice care is delivered
Gentiva Mobile delivers 76% of its care in patients' homes, with 20% in nursing facility settings, 3% in assisted living settings, 1% in skilled nursing settings. The hospice serves an average of 399 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Skilled Nursing
Doctors at Gentiva Mobile
20 affiliated physicians
Dr. William Beazley, DO
Emergency Medicine
Dr. Jerry Banks
Internal Medicine
Dr. Eric Cheung, MD
Family Practice
Dr. Brian Sumrall, MD
Pulmonary Disease
Dr. William Motch, DO
Family Practice
Dr. Kevin Varden, MD
Internal Medicine
Dr. Randall Hall, MD
Family Practice
Dr. Craig Dowden, MD
Family Practice
Dr. Daniel Sherling
Internal Medicine
Dr. Caleb Whitehead, DO
Family Practice
Dr. Lee Eslava, MD
Internal Medicine
Dr. Karen Jimenez, MD
Internal Medicine
+ 8 more physicians
Dr. Jerry Arnold, MD
Internal Medicine
Dr. Barbara Mitchell, MD
Internal Medicine
Dr. Timothy Iliff, MD
Internal Medicine
Dr. Mikelle Maddox, MD
Family Practice
Dr. Stephen Jackson, MD
Internal Medicine
Dr. Prince Uzoije, MD
Internal Medicine
Dr. Donald Sanders, MD
Internal Medicine
Dr. Thomas Baker, MD
Internal Medicine
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Gentiva Mobile
What is the CMS rating for Gentiva Mobile?
Gentiva Mobile has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Gentiva Mobile primarily treat?
Gentiva Mobile's patient population includes cardiovascular disease (28%), cancer (21%), dementia (20%), respiratory disease (16%), other conditions (9%), stroke (7%). This reflects the hospice's experience managing these conditions.
Where does Gentiva Mobile provide care?
Gentiva Mobile provides care in patient's home (76%), nursing facility (20%), assisted living (3%), skilled nursing (1%).
How large is Gentiva Mobile?
Gentiva Mobile serves an average of 399 patients per day and covers 65 ZIP codes in its service area.
How many doctors are affiliated with Gentiva Mobile?
20 physicians are affiliated with Gentiva Mobile.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·