About Gentiva
Hospice overview and quality summary
Gentiva is a for-profit hospice care provider in Livingston, TX, serving patients and families in Polk County and the surrounding area. Medicare certified since 2008, Gentiva has provided 18 years of end-of-life and palliative care to the community.
Gentiva serves an average of 48 patients per day, covering 43 ZIP codes across its service area. 50% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 7 physicians are affiliated with this hospice.
When choosing hospice care in Livingston, TX, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
96% of caregivers gave Gentiva a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
93% of caregivers gave Gentiva a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
83% of caregivers gave Gentiva a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
87% of caregivers gave Gentiva a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
82% of caregivers gave Gentiva a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
87% of caregivers gave Gentiva a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
87% of caregivers gave Gentiva a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
90% of caregivers gave Gentiva a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
100.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Gentiva's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
72.5% of Gentiva's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
93.2%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
10
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
7.4%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
20.3%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
6.1%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
38.8%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
14.3%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$17,922
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Gentiva's patient population is primarily composed of individuals with cardiovascular disease (26%), followed by dementia (21%), cancer (20%), respiratory disease (14%), other conditions (12%), stroke (10%).
Care Settings
Where hospice care is delivered
Gentiva delivers 50% of its care in patients' homes, with 46% in nursing facility settings, 2% in assisted living settings, 2% in skilled nursing settings. The hospice serves an average of 48 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Skilled Nursing
Doctors at Gentiva
7 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Gentiva
What is the CMS rating for Gentiva?
Gentiva does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Gentiva primarily treat?
Gentiva's patient population includes cardiovascular disease (26%), dementia (21%), cancer (20%), respiratory disease (14%), other conditions (12%), stroke (10%). This reflects the hospice's experience managing these conditions.
Where does Gentiva provide care?
Gentiva provides care in patient's home (50%), nursing facility (46%), assisted living (2%), skilled nursing (2%).
How large is Gentiva?
Gentiva serves an average of 48 patients per day and covers 43 ZIP codes in its service area.
How many doctors are affiliated with Gentiva?
7 physicians are affiliated with Gentiva.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·