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Hospice Care

Gentiva Ii

Very Good4-Star CMS Rating

1701 12th Ave Bldg D, Altoona, PA 16602

For-Profit
22 Years Certified
86 Patients/Day

Contact Gentiva Ii

(814) 944-9724Get Directions

1701 12th Ave Bldg D
Altoona, PA 16602

About Gentiva Ii

Hospice overview and quality summary

Gentiva Ii is a for-profit hospice care provider in Altoona, PA, serving patients and families in Blair County and the surrounding area. Medicare certified since 2004, Gentiva Ii has provided 22 years of end-of-life and palliative care to the community.

Gentiva Ii serves an average of 86 patients per day, covering 98 ZIP codes across its service area. 38% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Gentiva Ii has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.

When choosing hospice care in Altoona, PA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipFor-Profit
Certified Since2004
CountyBlair
Avg Daily Census86 patients
Service Area98 ZIP codes
HCI Score9/10
Affiliated Doctors20

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Gentiva Ii has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Gentiva Ii among the higher-rated hospice providers serving families in Altoona, PA.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Above Average
94%

94% of caregivers gave Gentiva Ii a top rating for emotional & spiritual support, above the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
94%

94% of caregivers gave Gentiva Ii a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
82%

82% of caregivers gave Gentiva Ii a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
85%

85% of caregivers gave Gentiva Ii a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
82%

82% of caregivers gave Gentiva Ii a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
80%

80% of caregivers gave Gentiva Ii a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
87%

87% of caregivers gave Gentiva Ii a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
86%

86% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.3%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

98.4%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

98.2%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Gentiva Ii's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

79.9% of Gentiva Ii's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

95.5%

Natl: 89.5%

65th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

15.3

Natl: 13.4

78th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

6.9%

Natl: 9.2%

37th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

12.7%

Natl: 55.4%

6th pctl

Early Live Discharges

Patients discharged alive within 3 days

9.1%

Natl: 7.2%

68th pctl

Late Live Discharges

Patients discharged alive after enrollment

34.5%

Natl: 40%

44th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

14.5%

Natl: 8%

82th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

3.6%

Natl: 2.3%

81th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$17,640

Natl: $16,971

49th pctl

Patient Population

Primary diagnoses of hospice patients

Gentiva Ii's patient population is primarily composed of individuals with cardiovascular disease (39%), followed by dementia (25%), cancer (20%), respiratory disease (8%), other conditions (7%). Heart failure is one of the leading diagnoses for hospice admission nationwide, and a high proportion of cardiac patients is typical of most hospice programs.

Cardiovascular Disease39%
Dementia25%
Cancer20%
Respiratory Disease8%
Other Conditions7%

Care Settings

Where hospice care is delivered

Gentiva Ii delivers 38% of its care in patients' homes, with 33% in assisted living settings, 29% in nursing facility settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 86 patients per day.

Patient's Home

38%

Assisted Living

33%

Nursing Facility

29%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Gentiva Ii

What is the CMS rating for Gentiva Ii?

Gentiva Ii has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Gentiva Ii primarily treat?

Gentiva Ii's patient population includes cardiovascular disease (39%), dementia (25%), cancer (20%), respiratory disease (8%), other conditions (7%). This reflects the hospice's experience managing these conditions.

Where does Gentiva Ii provide care?

Gentiva Ii provides care in patient's home (38%), assisted living (33%), nursing facility (29%).

How large is Gentiva Ii?

Gentiva Ii serves an average of 86 patients per day and covers 98 ZIP codes in its service area.

How many doctors are affiliated with Gentiva Ii?

20 physicians are affiliated with Gentiva Ii.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·