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Hospice Care

Gentiva

7315 Lee Highway, Suite 131, Chattanooga, TN 37421

For-Profit
28 Years Certified
5 Patients/Day

Contact Gentiva

(423) 892-3737Get Directions

7315 Lee Highway, Suite 131
Chattanooga, TN 37421

About Gentiva

Hospice overview and quality summary

Gentiva is a for-profit hospice care provider in Chattanooga, TN, serving patients and families in Hamilton County and the surrounding area. Medicare certified since 1998, Gentiva has provided 28 years of end-of-life and palliative care to the community.

Gentiva serves an average of 5 patients per day, covering 27 ZIP codes across its service area. 70% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 4 physicians are affiliated with this hospice.

When choosing hospice care in Chattanooga, TN, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star RatingNot Rated
OwnershipFor-Profit
Certified Since1998
CountyHamilton
Avg Daily Census5 patients
Service Area27 ZIP codes
HCI Score9/10
Affiliated Doctors4

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

100.0%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Gentiva's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

56.5% of Gentiva's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

97.3%

Natl: 89.5%

81th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

13

Natl: 13.4

59th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

5.5%

Natl: 9.2%

20th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

33.3%

Natl: 55.4%

25th pctl

Early Live Discharges

Patients discharged alive within 3 days

20%

Natl: 7.2%

97th pctl

Late Live Discharges

Patients discharged alive after enrollment

40%

Natl: 40%

60th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

0%

Natl: 8%

19th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

1.8%

Natl: 0.6%

93th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$10,708

Natl: $16,971

13th pctl

Patient Population

Primary diagnoses of hospice patients

Gentiva's patient population is primarily composed of individuals with cancer (48%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer48%

Care Settings

Where hospice care is delivered

Gentiva delivers 70% of its care in patients' homes, with 29% in assisted living settings, 2% in hospital settings. The hospice serves an average of 5 patients per day.

Patient's Home

70%

Assisted Living

29%

Hospital

2%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Gentiva

What is the CMS rating for Gentiva?

Gentiva does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.

What conditions does Gentiva primarily treat?

Gentiva's patient population includes cancer (48%). This reflects the hospice's experience managing these conditions.

Where does Gentiva provide care?

Gentiva provides care in patient's home (70%), assisted living (29%), hospital (2%).

How large is Gentiva?

Gentiva serves an average of 5 patients per day and covers 27 ZIP codes in its service area.

How many doctors are affiliated with Gentiva?

4 physicians are affiliated with Gentiva.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·