About Gentiva
Hospice overview and quality summary
Gentiva is a for-profit hospice care provider in Chattanooga, TN, serving patients and families in Hamilton County and the surrounding area. Medicare certified since 1998, Gentiva has provided 28 years of end-of-life and palliative care to the community.
Gentiva serves an average of 5 patients per day, covering 27 ZIP codes across its service area. 70% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 4 physicians are affiliated with this hospice.
When choosing hospice care in Chattanooga, TN, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Composite Process Score
Composite measure of all hospice care process quality measures
100.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Gentiva's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
56.5% of Gentiva's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
97.3%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
13
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
5.5%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
33.3%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
20%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
40%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
0%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
1.8%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$10,708
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Gentiva's patient population is primarily composed of individuals with cancer (48%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Gentiva delivers 70% of its care in patients' homes, with 29% in assisted living settings, 2% in hospital settings. The hospice serves an average of 5 patients per day.
Patient's Home
Assisted Living
Hospital
Doctors at Gentiva
4 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Hospice care in TN
Hospice Of Chattanooga Holdings, Llc
Non-Profit · < 1 mi away
2030 Hamilton Place Boulevard, Suite 220, Chattanooga, TN 37421
(423) 892-4289
Caris Healthcare
For-Profit · < 1 mi away
5959 Shallowford Road Suite 551, Chattanooga, TN 37421
(423) 899-4044
Amedisys Hospice, An Adventa Company
For-Profit · < 1 mi away
7205 Lee Highway Suite B, Chattanooga, TN 37421
(423) 499-0018
Hearth Hospice
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1800a Rossville Ave Suite 114, Chattanooga, TN 37408
(423) 531-6555
Adoration Home Health & Hospice Care East Tennesse
For-Profit · 21 mi away
2765 Executive Park Drive, Cleveland, TN 37312
(423) 479-4581
Kindred Hospice
For-Profit · 21 mi away
430 Stuart Rd Ne, Ste 2, Cleveland, TN 37312
(423) 458-6455
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Frequently Asked Questions
About Gentiva
What is the CMS rating for Gentiva?
Gentiva does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Gentiva primarily treat?
Gentiva's patient population includes cancer (48%). This reflects the hospice's experience managing these conditions.
Where does Gentiva provide care?
Gentiva provides care in patient's home (70%), assisted living (29%), hospital (2%).
How large is Gentiva?
Gentiva serves an average of 5 patients per day and covers 27 ZIP codes in its service area.
How many doctors are affiliated with Gentiva?
4 physicians are affiliated with Gentiva.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·