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Hospice Care

Gentiva

104 Court Street, Batesville, MS 38606

For-Profit
23 Years Certified
58 Patients/Day

Contact Gentiva

(662) 234-0140Get Directions

104 Court Street
Batesville, MS 38606

About Gentiva

Hospice overview and quality summary

Gentiva is a for-profit hospice care provider in Batesville, MS, serving patients and families in Lafayette County and the surrounding area. Medicare certified since 2003, Gentiva has provided 23 years of end-of-life and palliative care to the community.

Gentiva serves an average of 58 patients per day, covering 39 ZIP codes across its service area. 65% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 2 physicians are affiliated with this hospice.

When choosing hospice care in Batesville, MS, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star RatingNot Rated
OwnershipFor-Profit
Certified Since2003
CountyLafayette
Avg Daily Census58 patients
Service Area39 ZIP codes
HCI Score9/10
Affiliated Doctors2

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
88%

88% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
91%

91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
71%

71% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
80%

80% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
80%

80% of caregivers gave Gentiva a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
76%

76% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
81%

81% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
78%

78% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

97.6%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

98.6%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

98.3%

Natl: 97.4%

Average

Composite Process Score

Composite measure of all hospice care process quality measures

95.9%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Gentiva's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

85.1% of Gentiva's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

96.1%

Natl: 89.5%

71th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

16.7

Natl: 13.4

86th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

7.8%

Natl: 9.2%

49th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

25.3%

Natl: 55.4%

16th pctl

Early Live Discharges

Patients discharged alive within 3 days

6.1%

Natl: 7.2%

48th pctl

Late Live Discharges

Patients discharged alive after enrollment

18.4%

Natl: 40%

11th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

34.7%

Natl: 8%

100th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.1%

Natl: 0.6%

67th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$19,970

Natl: $16,971

61th pctl

Patient Population

Primary diagnoses of hospice patients

Gentiva's patient population is primarily composed of individuals with cardiovascular disease (48%), followed by dementia (18%), cancer (16%), respiratory disease (9%), other conditions (6%). Heart failure is one of the leading diagnoses for hospice admission nationwide, and a high proportion of cardiac patients is typical of most hospice programs.

Cardiovascular Disease48%
Dementia18%
Cancer16%
Respiratory Disease9%
Other Conditions6%

Care Settings

Where hospice care is delivered

Gentiva delivers 65% of its care in patients' homes, with 19% in nursing facility settings, 11% in assisted living settings, 6% in skilled nursing settings. The hospice serves an average of 58 patients per day.

Patient's Home

65%

Nursing Facility

19%

Assisted Living

11%

Skilled Nursing

6%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Gentiva

What is the CMS rating for Gentiva?

Gentiva does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.

What conditions does Gentiva primarily treat?

Gentiva's patient population includes cardiovascular disease (48%), dementia (18%), cancer (16%), respiratory disease (9%), other conditions (6%). This reflects the hospice's experience managing these conditions.

Where does Gentiva provide care?

Gentiva provides care in patient's home (65%), nursing facility (19%), assisted living (11%), skilled nursing (6%).

How large is Gentiva?

Gentiva serves an average of 58 patients per day and covers 39 ZIP codes in its service area.

How many doctors are affiliated with Gentiva?

2 physicians are affiliated with Gentiva.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·