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Hospice Care

Genesis Hospice

Excellent5-Star CMS Rating

2546 Tech Drive, Bettendorf, IA 52722

Non-Profit
34 Years Certified
110 Patients/Day

Contact Genesis Hospice

(563) 421-5100Get Directions

2546 Tech Drive
Bettendorf, IA 52722

About Genesis Hospice

Hospice overview and quality summary

Genesis Hospice is a nonprofit hospice care provider in Bettendorf, IA, serving patients and families in Scott County and the surrounding area. Medicare certified since 1992, Genesis Hospice has provided 34 years of end-of-life and palliative care to the community.

Genesis Hospice serves an average of 110 patients per day, covering 81 ZIP codes across its service area. 45% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Genesis Hospice has earned a 5-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.

When choosing hospice care in Bettendorf, IA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating5/5 Stars
OwnershipNon-Profit
Certified Since1992
CountyScott
Avg Daily Census110 patients
Service Area81 ZIP codes
HCI Score10/10
Affiliated Doctors20

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

5of 5

Excellent

CMS CAHPS Hospice Star Rating

Genesis Hospice has earned a 5-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Genesis Hospice among the higher-rated hospice providers serving families in Bettendorf, IA.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Above Average
94%

94% of caregivers gave Genesis Hospice a top rating for emotional & spiritual support, above the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
94%

94% of caregivers gave Genesis Hospice a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
79%

79% of caregivers gave Genesis Hospice a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
87%

87% of caregivers gave Genesis Hospice a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
86%

86% of caregivers gave Genesis Hospice a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
82%

82% of caregivers gave Genesis Hospice a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
88%

88% of caregivers gave Genesis Hospice a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
91%

91% of caregivers gave Genesis Hospice a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.9%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.8%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.9%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.6%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Genesis Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

79.0% of Genesis Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

97.5%

Natl: 89.5%

83th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

22.4

Natl: 13.4

97th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

16.3%

Natl: 9.2%

90th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

33.5%

Natl: 55.4%

25th pctl

Early Live Discharges

Patients discharged alive within 3 days

11.5%

Natl: 7.2%

81th pctl

Late Live Discharges

Patients discharged alive after enrollment

30.1%

Natl: 40%

32th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

8%

Natl: 8%

55th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

1.8%

Natl: 2.3%

60th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.2%

Natl: 0.6%

74th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$7,919

Natl: $16,971

5th pctl

Patient Population

Primary diagnoses of hospice patients

Genesis Hospice's patient population is primarily composed of individuals with cancer (34%), followed by other conditions (22%), cardiovascular disease (16%), dementia (10%), stroke (10%), respiratory disease (9%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer34%
Other Conditions22%
Cardiovascular Disease16%
Dementia10%
Stroke10%
Respiratory Disease9%

Care Settings

Where hospice care is delivered

Genesis Hospice delivers 45% of its care in patients' homes, with 30% in nursing facility settings, 17% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 110 patients per day.

Patient's Home

45%

Nursing Facility

30%

Assisted Living

17%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Genesis Hospice

What is the CMS rating for Genesis Hospice?

Genesis Hospice has a 5-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Genesis Hospice primarily treat?

Genesis Hospice's patient population includes cancer (34%), other conditions (22%), cardiovascular disease (16%), dementia (10%), stroke (10%), respiratory disease (9%). This reflects the hospice's experience managing these conditions.

Where does Genesis Hospice provide care?

Genesis Hospice provides care in patient's home (45%), nursing facility (30%), assisted living (17%).

How large is Genesis Hospice?

Genesis Hospice serves an average of 110 patients per day and covers 81 ZIP codes in its service area.

How many doctors are affiliated with Genesis Hospice?

20 physicians are affiliated with Genesis Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·